Mahmoud Ahmed
Solution Consultant | Business Partner | Executive Board Member, MBA, PMP, ITIL, ISO27K, CISSP, CMMI
Cairo
Summary
Digital transformation expert with over 18 years of experience driving organizational change through the implementation of technology- driven solutions. Proven track record of leading cross-functional teams and collaborating with C-level executives to align technology strategy with business goals. Skilled in project management, IT Infrastructure, Network Security, and process optimization, with a strong understanding of emerging technologies and their potential impact on the business. Successfully delivered numerous digital transformation projects, resulting in increased efficiency, productivity, and customer satisfaction.
Overview
20
20
years of professional experience
15
15
Certifications
2
2
Languages
Work History
Principal Consultant
United Arab Emirates
01.2023 - Current
- Work closely with board members to understand their business needs and goals, and provide guidance on IT strategies and solutions that meet those objectives
- Conduct research and analysis to identify industry trends and best practices, and provide thought leadership on emerging technologies and innovative solutions
- Provide mentorship and guidance to junior consultants, helping to build their skills and develop their careers within the company
- Participate in business development activities, including identifying new business opportunities and developing proposals for new projects and clients
- Fixed for Information Technology ( Fixed IT
Executive Board Member
FEDIS
03.2021 - Current
- For Digital Signature affairs of Fixed Misr, Play a key role in shaping the company's strategy and vision for digital signature technology
- As a member of the executive team, I'm responsible for leading the development and implementation of digital signature solutions that meet the needs of our customers
- Also, working closely with cross-functional teams to drive innovation and growth in this area, Also responsible for building and maintaining relationships with key partners and stakeholders
- Key Responsibilities: - Develop and implement a strategic vision for digital signature technology at our organization - Lead cross-functional teams to develop and launch new digital signature products and solutions - Build and maintain relationships with key partners and stakeholders in the digital signature industry Page 1 of 8 - Represent the company in external meetings and negotiations related to digital signature technology - Act as a Board Member and provide strategic direction and vision to the company - Ensure compliance with all relevant laws and regulations related to digital signature technology - Manage and mentor the team responsible for digital signature technology - Stay up-to-date with industry trends and developments in digital signature technology
- Confidential
Co-Founder
Egypt
05.2020 - 10.2022
- Fixed Solutionsyears
Chief Operations Officer
08.2018 - 10.2022
- Egypt
- I was responsible for overseeing and managing all day-to-day operation and processes
- This includes the management of staff, financial performance, and operational efficiency
- Also, work closely with the CEO and other members of the executive team to develop and implement strategies to improve the company's overall performance
- Page 2 of 8
- Key Responsibilities: - Oversee and manage all day-to-day operations and processes - Work closely with the CEO and other members of the executive team to develop and implement strategies to improve the company's overall performance - Ensure that financial performance is in line with company goals and objectives - Manage and mentor staff to ensure they are performing at their best - Identify and implement process improvements to increase efficiency and productivity - Ensure compliance with all relevant laws and regulations - Represent the company in external meetings and negotiations
Acting Chief Technology Officer
08.2018 - 10.2022
- Egypt
- I was responsible for leading and overseeing all technology and operational functions within our organization
- Work closely with the senior management team to develop and implement strategic plans that drive innovation, operational efficiency, and overall business growth
- Involve managing a team of technology and operations professionals, making informed decisions on technology investments, and ensuring the smooth functioning of all operational processes
- Responsibilities: Technology Strategy: - Develop and implement the organization's technology strategy, aligning it with the overall business objectives
- Stay updated on emerging technologies and evaluate their potential impact on the organization's operations and growth
- Make informed decisions on technology investments, ensuring optimal utilization of resources
- Operational Efficiency: - Identify opportunities to streamline and enhance operational processes, improving efficiency and effectiveness
- Collaborate with department heads to identify operational challenges and develop solutions that align with business goals
- Page 3 of 8 - Implement performance metrics and track operational KPIs to monitor and analyze the organization's performance
- Team Leadership: - Manage and lead a team of technology and operations professionals, providing guidance, mentorship, and support
- Foster a culture of innovation, collaboration, and continuous improvement within the team
- Promote professional development and ensure the team is equipped with the necessary skills and knowledge to perform their roles effectively
- Vendor Management: - Evaluate and select external vendors and technology partners, ensuring their alignment with the organization's needs and standards
- Manage vendor relationships, negotiate contracts, and monitor service level agreements.
Acting Network Security Team Lead
08.2018 - 09.2019
- As the Network Security Team Lead,I’m responsible for leading and managing a team of network security professionals
- I’m responsible for the development and implementation of network security strategies, policies, and procedures that protect our organization's information systems and networks from cyber threats
- Also work closely with other teams and departments to ensure that our network security is in line with industry best practices and compliance requirements
- Key Responsibilities: - Lead and manage a team of network security professionals - Develop and implement network security strategies, policies, and procedures to protect our organization's information systems and networks - Identify and mitigate cyber threats and vulnerabilities - Work closely with other teams and departments to ensure that our network security is in line with industry best practices and compliance requirements - Stay up-to-date with the latest network security trends and developments - Manage and monitor security incident response and forensic investigations - Ensure compliance with industry and regulatory standards - Provide training and guidance to team members and other employees on network security best practices
Enterprise Solutions Architect
Cairo
01.2016 - 12.2018
- As an Enterprise Solutions Architect, I’m responsible for designing and implementing technical solutions for large-scale enterprise clients
- This includes working closely with clients to understand their specific business needs and goals, and then developing a comprehensive solution that meets those needs
- Key responsibilities: - Understand client's business needs and goals and develop a comprehensive solution that meets those needs - Work closely with clients to gather requirements and design technical solutions - Develop and maintain a thorough understanding of industry trends and technologies - Provide technical guidance and support to clients throughout the implementation process - Collaborate with cross-functional teams to ensure solutions are delivered on time and within budget - Continuously evaluate and improve the solution to ensure it remains aligned with the client's evolving needs
Managed Solutions Manager
07.2012 - 12.2015
- As a Managed Solutions Manager, i’m responsible for leading and managing a team of technical professionals in the delivery of managed solutions to clients
- This includes working closely with clients to understand their specific business needs and goals, and then developing and implementing solutions that meet those needs
- Key responsibilities: - Lead a team of technical professionals in the delivery of managed solutions to clients - Work closely with clients to understand their specific business needs and goals - Develop and implement solutions that meet those needs - Provide leadership, guidance and mentorship to team members Page 5 of 8 - Collaborate with cross-functional teams to ensure solutions are delivered on time and within budget - Ensure high-quality service delivery and client satisfaction - Continuously evaluate and improve the solutions to ensure they remain aligned with the client's evolving needs - Manage projects, budgets, and timelines
System Engineering Lead
06.2010 - 07.2012
- As a System Engineering Lead, I’m responsible for leading a team of system engineers and overseeing the design, development, and implementation of complex systems and infrastructure
- This includes working closely with cross- functional teams to ensure that the systems meet the needs of the business and are delivered on time and within budget
- Key responsibilities:
- Lead a team of system engineers in the design, development, and implementation of complex systems and infrastructure
- Work closely with cross-functional teams to ensure that systems meet the needs of the business
- Collaborate with stakeholders to gather requirements and design solutions that meet those needs
- Provide technical leadership and guidance to team members
- Ensure systems are delivered on time and within budget
- Continuously evaluate and improve systems to ensure they remain aligned with the business's evolving needs
- Manage projects, budgets, and timelines
- Ensure compliance with industry standards and best practices
Senior System Engineer
11.2008 - 06.2010
- I’m responsible for designing, developing, and implementing complex systems and infrastructure
- This includes working closely with cross-functional teams to ensure that the systems meet the needs of the business and are delivered on time and within budget
- Key responsibilities:
- Design, develop, and implement complex systems and infrastructure Page 6 of 8
- Work closely with cross-functional teams to ensure that systems meet the needs of the business
- Collaborate with stakeholders to gather requirements and design solutions that meet those needs
- Provide technical guidance and support to team members
- Ensure systems are delivered on time and within budget
- Continuously evaluate and improve systems to ensure they remain aligned with the business's evolving needs
- Manage projects, budgets, and timelines
- Ensure compliance with industry standards and best practices
- Provide technical leadership and mentorship to junior team members
Chief Technology Officer
Alqatari Group
12.2006 - 10.2008
- CTO), I’m responsible for leading the technology strategy and direction of the organization
- This includes working closely with the executive team to understand the business goals and objectives, and then developing and implementing a technology strategy that supports those goals
- Key responsibilities:
- Develop and implement technology strategy that aligns with the business goals and objectives
- Provide leadership and direction to the technology team
- Stay current with industry trends and new technologies to identify opportunities for innovation and improvement
- Collaborate with cross-functional teams to ensure technology solutions are delivered on time and within budget
- Ensure the technology infrastructure is secure and compliant with industry standards
- Manage the technology budget and resources
- Act as a liaison between the technology team and the rest of the organization
- Develop and maintain relationships with key technology vendors and partners
Hosting Solutions Unit Manager
04.2005 - 12.2006
- As a Hosting Solutions Unit Manager,I’m responsible for leading a team of technical professionals in the delivery of hosting solutions to clients
- This includes working closely with clients to understand their specific business needs and goals, and then developing and implementing solutions that meet those needs
- Key responsibilities:
- Lead a team of technical professionals in the delivery of hosting solutions to clients
- Work closely with clients to understand their specific business needs and goals
- Develop and implement solutions that meet those needs
- Provide leadership, guidance, and mentorship to team members
- Collaborate with cross-functional teams to ensure solutions are delivered on time and within budget
- Ensure high-quality service delivery and client satisfaction
- Continuously evaluate and improve the solutions to ensure they remain aligned with the client's evolving needs
- Manage projects, budgets, and timelines
- Monitor and maintain the performance and availability of hosting services
- Ensure compliance with industry standards and best practices
Linux System Engineer
06.2003 - 08.2005
Skills
Risk Managementundefined
Certification
AWSA (Architecting on AWS)
Timeline
Principal Consultant
United Arab Emirates
01.2023 - Current
Executive Board Member
FEDIS
03.2021 - Current
Co-Founder
Egypt
05.2020 - 10.2022
Chief Operations Officer
08.2018 - 10.2022
Acting Chief Technology Officer
08.2018 - 10.2022
Acting Network Security Team Lead
08.2018 - 09.2019
Enterprise Solutions Architect
01.2016 - 12.2018
Managed Solutions Manager
07.2012 - 12.2015
System Engineering Lead
06.2010 - 07.2012
Senior System Engineer
11.2008 - 06.2010
Chief Technology Officer
Alqatari Group
12.2006 - 10.2008
Hosting Solutions Unit Manager
04.2005 - 12.2006
Linux System Engineer
06.2003 - 08.2005
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