MAHMOUD KHALIL
Dubai
Summary
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Experienced with lead generation and client acquisition, consistently achieving sales targets. Utilizes strategic planning and market analysis to identify opportunities and enhance sales performance. Track record of building strong client relationships and delivering tailored solutions.
Sales professional well-versed in consultative selling and relationship management, consistently driving revenue growth. Known for collaboration and adaptability, ensuring seamless teamwork and alignment with business goals. Possesses persuasive communication skills and proactive approach to problem-solving.
Overview
7
7
years of professional experience
Work History
SALES MAN
FARES & PRESTIGE
Dubai, United Arab Emirates (Remote)
05.2021 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Salesman
Down Team
Egypt
01.2020 - 02.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Promoted and up-sold products and services to meet needs of customers.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Salesmen
BINKO STORE
EGYPT (Remote)
01.2018 - 12.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Bachelor of Arts - DEPARTMENT OF ANCIENT EGYPTIAN ANTIQUITES
MANSORA UNIVERSITY
EGYPT09-2019
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Prospecting skills
- Sales presentations
- Objection handling
- Lead prospecting
- Client presentations
- Business development
- Account development
- Customer service
- Relationship building
- Customer relations
Languages
English
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Additional Information
MICROSOFT OFFICE
EXCEL
WORD
POS SYSTEM
Timeline
SALES MAN
FARES & PRESTIGE
05.2021 - Current
Salesman
Down Team
01.2020 - 02.2021
Salesmen
BINKO STORE
01.2018 - 12.2019
Bachelor of Arts - DEPARTMENT OF ANCIENT EGYPTIAN ANTIQUITES
MANSORA UNIVERSITY