Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Timeline
Generic
Mahmoud Soubeh

Mahmoud Soubeh

Dubai,United Arab Emirates

Summary

I have extensive experience as a Sales Consultant, where I excel in building strong relationships and ensuring client satisfaction. My background in hospitality and customer service allows me to deliver exceptional experiences and address client needs with a high level of professionalism. I am adept at working effectively in shift-based roles and adapting to varying schedules, demonstrating flexibility and commitment. My ability to travel supports diverse client interactions and business needs. I am dedicated to fostering positive client relationships and driving sales growth through personalized and attentive service.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Sales Consultant

Security Triggers FZCO
Dubai
01.2022 - Current
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Demonstrated efficient prospect qualifying and pipeline management.
  • Prepared and issued quotations, overseeing pipeline of leads.

Co-Founder

Puzzle Art for Advertising and Marketing services
Damascus
07.2019 - 10.2021
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Customer service manager

Awad Group
Damascus
01.2018 - 03.2020
  • Received and resolved customer complaints escalated by staff.
  • Took ownership of escalated customer issues and followed through to resolution.
  • Actioned customer feedback to promote continued service improvement.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Sales Counselor

KIRBY For Multi System & Technology - Syria
Damascus
10.2016 - 12.2018
  • Built lasting relationships with clients through customer service interactions.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Demonstrated product usage and features to customers.

Restaurant supervisor

Gemini-Sy Group
Damascus
12.2015 - 11.2016
  • Delivered first-class customer service for memorable guest experiences.
  • Welcomed and greeted guests on arrival, building rapport with regular customers to personalise service.
  • Encouraged customer feedback to deliver information to management for process improvements.

Education

High School Diploma - Information Technology

Artouz Technical Secondary School for Computer Tec
Rural Damascus
09.2013 - 06.2015

Diploma - International Computer Driving License

Damascus Training Centre
Damascus
10.2015 -

Skills

  • Customer Service
  • Customer relations
  • Account management
  • Client communication
  • Attention to Detail
  • Leadership
  • Catering coordination
  • Sales techniques
  • Business development
  • Relationship Management
  • Salesforce CRM

Languages

English
Advanced
Arabic
Native

Certification

Valid UAE driving license

Timeline

Sales Consultant

Security Triggers FZCO
01.2022 - Current

Co-Founder

Puzzle Art for Advertising and Marketing services
07.2019 - 10.2021

Customer service manager

Awad Group
01.2018 - 03.2020

Sales Counselor

KIRBY For Multi System & Technology - Syria
10.2016 - 12.2018

Restaurant supervisor

Gemini-Sy Group
12.2015 - 11.2016

Diploma - International Computer Driving License

Damascus Training Centre
10.2015 -

High School Diploma - Information Technology

Artouz Technical Secondary School for Computer Tec
09.2013 - 06.2015

Similar Profiles

Create profile
Mahmoud Soubeh