MA H R A AL - S HE HHI
Abu Dhabi,UAE
Summary
Organized and dependable candidate able to manage multiple priorities with a positive attitude. Willing to take on challenges and responsibilities to meet team goals. Excited to start my career life with an esteemed organization where I can apply my skills, learn from my colleagues and superiors, work on new projects, and develop my abilities in the field of Information Technology, computer networking, IT security, in order to achieve the organization's goals. Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.
Overview
2
2
years of professional experience
1
1
Certification
Work history
IT technician
Abudhabi Vocational Education & Training Institute
Abu Dhabi, UAE
06.2023 - Current
- Troubleshot various incidents related to hardware, networks and software faults.
- Arranged computers, routers and printers to achieve proper workstation.
- Implemented infrastructure connectivity solutions, optimising phone systems and data networking.
- Scheduled upgrades and regular maintenance to maintain smooth workflow.
- Managed and maintained user accounts, permissions and security settings in Active Directory.
Participated in fourth batch of ATLG PROGRAM - Digital Cluster (AD Ports Group)
GOOGLE
09.2022 - 12.2022
Internship
AD PORTS
Abu Dhabi
05.2022 - 08.2022
- Training in Online Marketing courses
Education
BACHELOR IN COMPUTER ENGINEERING -
UAE University
HIGHER EDUCATION- AMERICAN DIPLOMA - undefined
Emirates National School (ENS)
Skills
- Computer Skills
- Leadership
- Management Skills
- Problem Solving
- Communication Skills
- Self-motivated
- Multitasking Abilities
- Coding ( JAVA)
- Experienced in MATLAB
- Experienced in Virtual Machines
- Strong Analytical Skills
- Expert in Microsoft Office Programs
- Computer and technology knowledge
- Software development
- Technical Writing
- Software issue diagnosis
- Data processing
- Telecommunications
- Data entry
Certification
- IELTS band 6.0
- Networking Academy Course - Cisco certification
- JAHEZ- Working life skills certification.
- Certified in Cybersecurity Workshop (10 .10 .2023)
Languages
Arabic
Native
English
Fluent
Timeline
IT technician
Abudhabi Vocational Education & Training Institute
06.2023 - Current
Participated in fourth batch of ATLG PROGRAM - Digital Cluster (AD Ports Group)
GOOGLE
09.2022 - 12.2022
Internship
AD PORTS
05.2022 - 08.2022
BACHELOR IN COMPUTER ENGINEERING -
UAE University
HIGHER EDUCATION- AMERICAN DIPLOMA - undefined
Emirates National School (ENS)
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