Mahra Al Ameri

• Strategic Planning & Compliance:

Assist in developing the annual recruitment plan to ensure effective talent sourcing for technical and non-technical roles, while meeting Emiratization goals.

• Candidate Selection & Negotiation:

Utilize various selection methodologies (structured interviews, competency-based interviews, psychometric testing, etc.) in alignment with recruitment procedures. Screen, shortlist, and negotiate employment contracts with candidates after assessments and interviews.

• Offer Management & Documentation:

Prepare and manage job offer approvals and employment contracts, ensuring alignment with budget and compensation policies.

• Talent Sourcing & Networking:

Source talent through engagement with colleges, recruitment agencies, media, and recruitment career fair events to promote job opportunities.

• Special Contract Justification:

Provide justification for special contracts for review and approval of management on a case-to-case basis.

• Agency Collaboration:

Maintain relationships with local and regional recruitment agencies to source qualified candidates.

• Job Advertising & Visibility:

Attract applicants through job advertisements, recruitment agencies, and job sites to ensure visibility of vacancies.

• Database Management:

Manage and update the recruitment database to ensure it accurately reflects potential candidates and interview outcomes.

• Policy Enhancement:

Recommend and implement improvements to recruitment policies and procedures to ensure compliance with legal and organizational standards.

• Standardization & Collaboration:

Develop standardized recruitment policies and collaborate with Human Capital to deliver quality talent within set time and cost benchmarks.

• Internal Engagement:

Implement internal recruitment strategies and referral programs to actively engage employees.

• Onboarding Coordination:

Coordinate with general services and security to facilitate the smooth onboarding of new hires.

• Employee Relations & Conflict Resolution:

Address and resolve workplace issues, including labor relations and interpersonal conflicts, by collaborating with management to determine appropriate actions in line with company policies.

• Policy Communication & Compliance:

Provide guidance to employees regarding updates to company and governmental rules, regulations, and procedures, emphasizing the importance of compliance.

• Record Maintenance & Documentation:

Oversee the upkeep of medical, insurance, and other personnel records and forms, ensuring accuracy and confidentiality.

• Grievance Management & Employee Engagement:

Facilitate effective communication with employees, addressing grievances promptly to maintain smooth operations and enhance employee morale.

• Documentation & Reporting:

ü Maintain a comprehensive range of records, such as provider contracts, claim files, and employee records, to provide necessary information and documentation.

• Attendance & Leave Management:

Monitor employee leaves and attendance, ensuring accurate documentation and communication with relevant stakeholders to maintain precise payroll records and assess employee performance.

• Administrative Support:

Provide day-to-day HR administrative support at headquarters, including record-keeping, maintenance of personnel files, and addressing employee queries, to facilitate efficient HR operations.

• Stakeholder Collaboration:

Engage with internal and external stakeholders, such as payroll and human resources departments, to ensure adherence to policies and legal requirements.

• Reporting & Compliance:

Supervise the preparation of timely and accurate departmental statements and reports to meet departmental requirements, policies, and standards.

• Employee Relations Policies:

Maintain effective employee relations policies and practices, ensuring fair and impartial treatment of staff within established policies, and ensuring both authority and employees fulfill their obligations under the terms and conditions of service.

• Budget Allocation & Workforce Planning:

Allocate and manage the manpower budget across all departments, ensuring alignment with organizational goals and financial constraints.

• End-to-End Recruitment Management:

Oversee the entire recruitment process, from sourcing high-caliber candidates for both technical and non-technical roles to finalizing employment contracts, ensuring timely placement to meet operational needs.

• Standardization of Recruitment Processes:

Develop, maintain, and implement standardized recruitment procedures, including conducting interviews, gathering CVs, and issuing offers, to ensure consistency and adherence to organizational standards.

• Interview Coordination:

Collaborate with management and candidates to schedule interviews through appropriate communication channels, facilitating a seamless selection process.

• Cross-Functional Collaboration:

Coordinate with various departments within AMMROC to ensure effective recruitment and selection processes, aligning with organizational requirements.

• Utilization of Recruitment Systems:

Leverage the Department of Government Enablement (DGE) oversees human resources systems in for sourcing UAE national candidates and other platforms system for comprehensive talent acquisition management, enhancing recruitment efficiency.

• Management of Recruitment Agencies:

Engage with recruitment agencies such as Novae Technology and Sundus Recruitment Services to source subcontract employees, ensuring quality hires that meet AMMROC's standards.

• Subcontract Employee Oversight:

Monitor the recruitment of subcontract employees, ensuring the quality of hires aligns with AMMROC's manpower requirements and operational needs.

• Recruitment Tracking & Reporting:

Maintain and update the Talent Acquisition tracker through the ERP system, providing accurate and timely reports on recruitment activities.

• Stakeholder Engagement:

Conduct weekly meetings with operations managers to discuss recruitment progress, address challenges, and align on staffing requirements.

• Administrative Support:

Provide support to the HR team for any pending recruitment cases, ensuring all tasks are completed efficiently and in a timely manner.

• Tawteen System Management:

Utilize the Abu Dhabi Tawteen Council (ADTC) system for posting open vacancies, nominating candidates, generating new vacancies, and initiating security clearance processes for expatriate hires.

• KPI Tracking & Reporting:

Monitor and maintain Tawteen Key Performance Indicators (KPIs), generate reports, and manage both digital and physical trackers to ensure compliance with Emiratization goals.

• Candidate Support:

Address and resolve technical and non-technical issues faced by Tawteen-nominated employees, providing timely updates on pending tasks.

• Talent Sourcing:

Proactively search for candidates using various platforms, including Monster, LinkedIn, Gulf Talent, Abu Dhabi Job Aviation, and Aviation Recruiting, to fill open vacancies.

• Emiratization Compliance:

Identify and nominate UAE national candidates from the Tawteen system to meet Emiratization targets for open positions.

• Job Evaluation & Candidate Nomination:

Assess job requirements and nominate suitable candidates to ensure alignment with organizational needs.

• Interview Coordination:

Schedule and coordinate interviews between candidates and relevant departments, ensuring efficient communication.

• Offer Preparation & Security Clearance:

Prepare job offers and employment contracts, and initiate security clearance applications for selected candidates.

• Departmental Communication:

Maintain regular communication with all departments regarding their recruitment needs and updates on candidate status.

• Candidate Feedback & Status Updates:

Collect feedback from departments on candidates and provide weekly status updates to candidates, ensuring transparency.

• Onboarding Documentation:

Prepare Employee Information Forms for all new hires to facilitate smooth onboarding processes.

• Visa & Travel Arrangements:

Process visa applications for local hires and coordinate flight and hotel bookings for overseas candidates.

• Psychometric & English Testing:

Administer psychometric tests for high-level positions and English proficiency tests for all new joiners to assess suitability.

• Typing Proficiency:

Completed a one-month intensive typing course, enhancing both numeric and textual typing speed and accuracy.

• English Language Enhancement:

Pursued specialized English courses focusing on communication, presentation, and writing skills to improve professional language proficiency.

• Banking System Expertise:

Acquired advanced knowledge and hands-on experience with banking systems, ensuring efficient and accurate processing of financial transactions.

• Cheque Processing Efficiency:

Demonstrated exceptional performance in cheque data entry, maintaining high standards of quality and speed in processing.