- I'm Into Challenges
Mahrekan Monther Alwahadi
Duty Manager
Alain
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Tips and Toes Spa
Duty Manager
Alain
07.2018 - Current
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Oriental Spa
Manager
Alain/ Abudhabi
05.2016 - 02.2018
- Participated in team-building activities to enhance working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Carried out day-to-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Beauty Lounge Spa
Supervisor
Alain
12.2014 - 03.2016
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
High Quality Student Center
Front Office Manager
Alain
12.2013 - 03.2014
Kids Land Nursery
Teacher Assistance
Alain
06.2012 - 06.2013
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Maintained system required passing rate for years.
- Supported student physical, mental and social development using classroom games and activities.
Phenecia Travel Agency
Travel Agent
Alain
12.2009 - 03.2010
- Improved operations through consistent hard work and dedication.
- Created and maintained detailed database to develop promotional sales.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Abu Dhabi University - Career Fair
Administrator
Alain
06.2009 - 07.2009
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled [Number] calls per day to address customer inquiries and concerns.
Abu Dhabi University - Career Fair
Career Fair Ambassador
Alain
05.2009 - 05.2009
- Drove operational improvements which resulted in savings and improved profit margins.
- Delivered services to customer locations within specific timeframes.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions to problems.
Education
High School Diploma -
Al-Dhafra Private School
AL Ain, UAE 08.2008 - 07.2022
BBA - Bachelor Degree in Business Administration
Khawarizmi International College
Alain , UAE 11.2013 - 12.2016
Skills
- Analysis and critical thinking
Certification
- Basic Plus CPR,AEDm, and First Aid License - [Timeframe]
Interests
- I Love to Learn New Knowledge
Swimming
I Love Swimming, Traveling, and music alot
Timeline
- Basic Plus CPR,AEDm, and First Aid License - [Timeframe]
10-2021
Tips and Toes Spa
Duty Manager
07.2018 - Current
Oriental Spa
Manager
05.2016 - 02.2018
Beauty Lounge Spa
Supervisor
12.2014 - 03.2016
High Quality Student Center
Front Office Manager
12.2013 - 03.2014
BBA - Bachelor Degree in Business Administration
Khawarizmi International College
11.2013 - 12.2016
Kids Land Nursery
Teacher Assistance
06.2012 - 06.2013
Phenecia Travel Agency
Travel Agent
12.2009 - 03.2010
Abu Dhabi University - Career Fair
Administrator
06.2009 - 07.2009
Abu Dhabi University - Career Fair
Career Fair Ambassador
05.2009 - 05.2009
High School Diploma -
Al-Dhafra Private School
08.2008 - 07.2022
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