MAHROOF JOBIN

• Sales Growth: Increased customer conversions by 20% through proactive showroom engagement, consistently surpassing monthly sales targets.
• Auto Trading & Market Analysis: Managed auto-trading operations, including market analysis, pricing strategies, and client negotiations, resulting in a 15% increase in market share.
• Import/Export Operations: Streamlined vehicle import/export processes in Dubai Free Zones, ensuring compliance, cost-efficiency, and timely delivery.
• Business Development: Generated 30+ new leads and achieved a 10% growth in opportunities by representing the company at industry events such as Automechanika 2023 & 2024, Dubizzle, and Yallahotor.
• International Expansion: Established 5+ distributor partnerships in Kazakhstan and Azerbaijan, contributing to a 15% increase in market share.
• Customer Relationship Management (CRM): Strengthened client retention and boosted repeat business by 20% through personalized service and regular follow-ups.

• Sales Excellence: Exceeded monthly sales targets by 20% through proactive customer engagement and tailored product recommendations.
• Customer Relationship Management: Increased repeat purchases by 25% and enhanced brand loyalty through personalized service.
• Inventory Optimization: Reduced stock discrepancies by 15% through streamlined inventory management processes.
• Team Leadership: Supervised and trained a team of sales associates, improving team productivity by 30%.
• Marketing Promotions: Designed and executed promotional campaigns that increased store footfall by 40% during peak seasons.

• Sales Performance: Consistently exceeded monthly sales targets by providing personalized vehicle recommendations and promoting value-added services.
• Customer Engagement: Improved conversion rates by 20% through proactive customer engagement and effective lead generation.
• Product Expertise: Conducted compelling product demonstrations and test drives, increasing the average transaction value by 15%.
• Customer Support: Achieved a 95% customer satisfaction rate by efficiently resolving inquiries and complaints.

(2+ Years Customer Service Experience in Hospitality and Tourism Industry GOA, INDIA)

• Customer Satisfaction: Achieved a 95% customer satisfaction rate by providing tailored product recommendations and demonstrations.
• Sales Performance: Increased store revenue by 20% through upselling and cross-selling strategies.
• Inventory Management: Reduced stock discrepancies by 10% through streamlined inventory processes.
• Event Success: Played a key role in organizing in-store promotions, increasing footfall by 25% during peak seasons.

(2+ years in Direct Sales and 3+ years in Marketing experience in the Retail Industry, INDIA)