Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mahsa Zamanian

Dubai,UAE

Summary

Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in book and toy sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs. Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

Farmex
Dubai, UAE
08.2023 - Current
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Updated product labelling and pricing to reflect discounts and offers.

English teacher

Iran Europe Institute
Tehran, Iran
01.2019 - Current
  • Highlighted importance of composition, grammar and sentence construction rules.
  • Engaged with students through conversational language, simplifying curriculum into relevant, understandable information.
  • Delivered key academic concepts using engaging teaching methods, improving student understanding.
  • Managed challenging behaviour with firm and fair style.
  • Applied differentiated teaching methods to meet varied student needs.
  • Created vibrant learning atmosphere through interactive exercises and discussions.
  • Recommended effective additional learning resources, aiding continued student confidence and abilities.
  • Prepared comprehensive feedback and revision plans for students.

Export sales executive

Arena life science
Tehran , Iran
07.2022 - 07.2023
  • Provided in-house advice and guidance on import and export queries.
  • Managed the resolution of queries raised by Export experts and consistently provided effective solutions.
  • Liaised with trade associations, government departments and external consultancies, maintaining excellent working relationships to optimise trade flows.
  • Oversaw customs classification and audit processes and managed audit controls.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Analysed sales reports to identify trends and update strategies.

English literature and language teacher

Soodeh international school
Tehran, Iran
01.2022 - 01.2023
  • Delivered key academic concepts using engaging teaching methods, improving student understanding.
  • Prepared comprehensive feedback and revision plans for students.
  • Managed challenging behaviour with firm and fair style.
  • Applied differentiated teaching methods to meet varied student needs.
  • Evaluated student progress by providing short quizzes, examinations and standardised tests.
  • Engaged with students through conversational language, simplifying curriculum into relevant, understandable information.
  • Created vibrant learning atmosphere through interactive exercises and discussions.

Education

Bachelor of Business Administration - Business management

Science and Culture
Tehran/ Iran
01.2015 - 01.2018

Skills

  • Customer assistance
  • B2C sales and service
  • Outgoing and enthusiastic
  • Superb time management
  • Confident communicator
  • Customer service oriented
  • Outstanding customer service
  • Face-to-face selling
  • Retail marketing
  • Excellent timekeeping
  • Visual merchandising

Languages

English
Fluent
Arabic
Fluent
Persian
Fluent

Timeline

Sales assistant

Farmex
08.2023 - Current

Export sales executive

Arena life science
07.2022 - 07.2023

English literature and language teacher

Soodeh international school
01.2022 - 01.2023

English teacher

Iran Europe Institute
01.2019 - Current

Bachelor of Business Administration - Business management

Science and Culture
01.2015 - 01.2018
Mahsa Zamanian