Mahwish Quraishi
Sales Processor / Vigilance Officer
Sharjah,UAE
Overview
6
6
years of professional experience
Work History
Sales Processor
Smart Union L.L.C
Duabi, UAE
01.2020 - Current
- Pre-screening of application documents, gathering information and evaluating banking histories for applications.
- Income proof profiling.
- Source credit card/loan application and follow up all cases with credit department for approval.
- Handle email, phone queries and support channels partners of major banks for all credit card/account opening application submitted.
- Update daily MIS for all sourced application and send to channel partners
- Raise services request on CRM for verification/ hand writer reviews/ resubmission of sources cases
- Escalate applications to higher management for prompt solutions if serious problems arise.
- Handling an average of 500 applications per month from 70+ sales staff. File completion, document scanning, data entry in CRM, following up with Sales staff and 3rd party for file approvals.
Sales Processor
Fintrek L.L.C
Dubai, UAE
02.2018 - 12.2020
- Receives daily correspondences, customers ' application and documents, perform vigilance and submitted to correspondence bank after verification.
- Ensures documentation, correctness and completeness (i.e. that the documents are true / accurate and forms are all filled in properly).
- Performs data entry of customer's information in the software used by the company.
- Help and assist Sales team in documentation policies, fraud activities in Credit card applications and other banking products.
- Maintain relevant MIS report to the assigned department for auditing purposes and provide monthly reports to team leader.
- To Input all sensitive data and accounting information into the databases and electronic files.
- Coordinate with banks to end the pending cases of Accounts Openings and credit cards
- Handled Gems School's Projects 2 times 2018 and 2019 with successful target completion and achieving with highest Accounts Opening i.e. 400+.
- Awarded the title of "Top Performer" by Emirates NBD Executive Vice President Mr.Ahmed Al Marzouqi for quarter Q2 and Q3 for highest account opening
Sales Coordinator
Soneri Bank
Kharachi, Pakistan
03.2015 - 09.2015
- Receiving Calls from the Customers regarding different queries.
- Educate the Customers regarding Soneri Bank Products and Services offered.
- Activates Visa Classic & Gold Card after complete Verification of the Customer.
- Generate Customer PIN/TPIN after Verification.6. Perform Financial Transactions after Verification.
- Hot mark Lost, Stolen, Destroyed Cards after complete verification.
- Update the Memo in H.D.A with reference to every Visit of Customer.
Sales Coordinator
Dhoom Channel
Kharachi, Pakistani
11.2013 - 01.2014
- Present news stories, introduce videos and live feeds from on-the-scene reporters
- Analyzes and broadcasts news received from various sources.
- Preparation of script and assistance in news proof reading, editing.
- Administrative assistance and coordination with cameramen, news reporters.
- News casting with proper gestures, body language with a talent of putting flavor in dry news with sound, gestures and facial expressions
Timeline
Sales Processor
Smart Union L.L.C
01.2020 - Current
Sales Processor
Fintrek L.L.C
02.2018 - 12.2020
Sales Coordinator
Soneri Bank
03.2015 - 09.2015
Sales Coordinator
Dhoom Channel
11.2013 - 01.2014
Summary
Enthusiastic Sales Processor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of banking process and training in Account processing. Motivated to learn, grow and excel in Banking Industry.
Skills
Office administration
Team Building
Provider support
Attention to Detail
Excellent Communication
Customer service awareness
Handling difficult customers
Other skills
- Expert hands on MS Office suite such as Word, Excel with advance Excel
- Well versed with written & spoken English
- Vigilance Customer Service Sales & Promotions
- Office Administration Cold Calls Account Opening