Mai Abouzaid
Dubai,United Arab Emirates
Summary
Team Leader with a proven track record in managing medical sales teams and driving product success. Expertise in relationship management with healthcare professionals and ensuring customer satisfaction. Committed to fostering a collaborative team environment and achieving sales targets.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Team leader – Cardiovascular Division
Al Zahrawi Medical Supplies LLC
UAE
2026.01 - Current
- Managing Cardiology portfolio (Meril Life Sciences) and Peripheral Vascular portfolio (BD).
- Overseeing the Sclerotherapy line (Varixio).
- Manage product lines, including Microport, Angiosafe and Radux, to enhance market presence and customer satisfaction.
- Spearhead sales activities, driving business development and key account management across UAE.
- Cultivated robust relationships with KOLs, interventional cardiologists, vascular surgeons, IRs, and procurement teams.
- Coordinating with internal teams to ensure timely supply, tenders, and customer support.
- Handling major government and institutional accounts, including RAFED, DHA, EHS, and GMSC.
- Leading, coaching, and monitoring the sales team to achieve monthly and annual targets.
- Supporting clinical cases and ensuring high-level technical and product support.
- Tracking CRM activities and KPIs to ensure team performance alignment.
- Driving new product launches and ensuring successful market penetration.
Senior Product Specialist – Cardiovascular Division
Al Zahrawi Medical Supplies LLC
Dubai & NE, UAE
2024.06 - 2025.12
- Extensive experience in Peripheral Vascular (BD) products, Angiosafe, Varixio, Radux.
- Successful account management, including OT/Cath lab/radiology environment.
- Effectively apply the company's selling tools and CRM system.
- Proven customer acumen and relationship-building skills.
- Excellent interpersonal, teaching, and presenting skills.
- Overachieving annual sales target.
- Conducting workshops and events for key accounts.
Senior Sales & Clinical Application Specialist – Medical division
Al Zahrawi Medical Supplies LLC
Dubai & NE, UAE
2022.03 - 2024.05
- Responsible for Sales and Application activities of Linet, K-Laser, Christie Medical, Cardioline, Villard.
- Delivered customer training for a better understanding of the applications.
- Develop and implement strategies to drive sales growth of the assigned products.
- Maintain existing accounts and penetrate new accounts.
- Implement best practices in application management and optimise overall process efficiency.
- Build and maintain long-term relationships with existing and new clients.
- Achieving the annual sales target.
- Prepare regular reports for management on customer engagements, sales pipeline, product feedback, and market insights.
Sales Specialist – ObGyn & Dermatology
Biomedic International Company
UAE
2019.03 - 2022.02
- Managing a wide range of products: Reveal Laser, SNJ Laser Systems, MedGyn, BORCAD, Bovie Healthcare, Brymill, Speclipse, Derungs, Dr Honle and Active Birthing Pools.
- Promoting equipment to theObGyn and Dermatology Market Segment in private Hospitals and Clinics.
- Product demonstration, assisting service engineers in product installation, and providing after-sales support.
- Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
Product Specialist
Delta Medical Est (Dubai), Pharmaceutical
Dubai, UAE
2015.11 - 2019.02
- Promotional budget management.
- Sales data analysis, monitor market share growth and sales growth.
- Account management, territory planning, business development and sales presentations.
- Participating in brand planning activities with marketing team.
- Update CRM with account activities.
- Keep records such as pharmacy files, patient profiles, charge system files, inventories, registries of poisons, narcotics, or controlled drugs.
Hospital Pharmacist
Ministry of Health
Cairo, Egypt
2013.06 - 2015.10
- Monitoring drug charts.
- Verifying prescriptions and medication management.
- Documenting treatments and patient progress thoroughly.
- Assure medications are stored appropriately and securely.
- Conducting medication consultation.
- Prepare and quality-check sterile medications, ex; IV drip.
Community Pharmacist
Retail pharmacy
Cairo, Egypt
2012.07 - 2013.05
- Monitoring drug charts.
- Verifying prescriptions and medication management.
- Documenting treatments and patient progress thoroughly.
- Assure medications are stored appropriately and securely.
- Conducting medication consultation.
- Prepare and quality-check sterile medications, ex; IV drip.
Education
Bachelor’s degree - Clinical Pharmacy
Helwan University
EgyptSkills
- CRM/Salesforce
- Microsoft Excel
- Microsoft Office
- Leadership proficiency
- Training and Development
- Employee performance reviews
- Multi-tasking
- Budgeting proficiency
- Communication excellence
- Product Management
- Market Research
- Policy implementation and enforcement
Certification
- Performance management- Setting SMART Goals- Zahrawi Academy: 2023.
- Clarity and Conciseness in Business Writing- Zahrawi Academy: 2023.
- Excel 365- Zahrawi Academy: 2023.
- Sales Mastery: Empower Your Skills, Dominate the Market- Zahrawi Academy: 2023.
- Digital Marketing (professional track)- Udacity: April 2021.
- TOT (train the trainers)- Edraak: Aug 2020.
- Digital Marketing challenge Track- Udacity: Aug 2020.
- The Manager’s Toolkit: A practical guide to managing people at work University of London: Apr 2020.
- Negotiation skills-Coursera: Feb 2020.
- Starting a business: customers and competitors Future Learn: Aug 2017.
- Digital marketing-Shaw Academy: Mar 2017.
- Becoming career smart-Shaw Academy: Mar 2017.
Languages
Arabic
Proficient (C2)
English
Advanced (C1)
References
Available upon request.
Accomplishments
>Best Achiever 2025 in CVD all over GCC-Al Zahrawi Medical Supplies
>BDI Business Growth 2025- BD
>DPMP Excellence Award 2025- BD
>Top 10 Super Sales Achievers 2022 all over GCC- Al Zahrawi Medical Supplies
Timeline
Team leader – Cardiovascular Division
Al Zahrawi Medical Supplies LLC
2026.01 - Current
Senior Product Specialist – Cardiovascular Division
Al Zahrawi Medical Supplies LLC
2024.06 - 2025.12
Senior Sales & Clinical Application Specialist – Medical division
Al Zahrawi Medical Supplies LLC
2022.03 - 2024.05
Sales Specialist – ObGyn & Dermatology
Biomedic International Company
2019.03 - 2022.02
Product Specialist
Delta Medical Est (Dubai), Pharmaceutical
2015.11 - 2019.02
Hospital Pharmacist
Ministry of Health
2013.06 - 2015.10
Community Pharmacist
Retail pharmacy
2012.07 - 2013.05
Bachelor’s degree - Clinical Pharmacy
Helwan University