Mai Al Abed
Dubai
Summary
Experienced Administration Professional with many years of experience in various Administrative roles. Highly energetic with proven multitasking & organization skills during a fifteen year career.
Overview
19
19
years of professional experience
Work History
Office Manager
Al Rabiah Investment
06.2021 - Current
- Prepare tenancy contracts, conduct rent reviews monthly, update database spreadsheets. Also assist in unit sales when needed.
- Upgrade apartments in between cycles to maintain it at the highest standards.
- Handle sensitive information with discretion, maintain confidentiality of company documents.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Overseeing office inventory activities by ordering and requisitions and stocking.
Senior Office Administrator
Dubai Petroleum
06.2018 - 06.2020
- Updated reports, managed rota schedules of offshore employees through OPMS, and generated reports for Management.
- Sent oil samples for analysis & followed up on reports.
- Communicated daily with offshore Rig Manager to facilitate sending supplies & staff.
- Booked airline tickets & hotel accommodation for 50 rotational staff.
- Processed invoices & purchase orders on Oracle.
- Verified monthly timesheets of third party contracted personnel on rig & liaised with HR for hiring temporary staff for upcoming projects
Executive Assistant to General Manager
Dubai Supply Authority
09.2015 - 05.2018
- Managed GM's diary, scheduled meetings, booked travel tickets & hotel arrangements, and filtered all incoming phone calls. All with absolute confidentiality.
- Processed GM's expense reports & maintained office records.
- Organized board meetings off site, facilitated those meetings then put together & sent out MOMs accordingly.
- Coordinated 4 Town Halls & 2 Company Events per year.
- Scheduled GM's meetings regularly with VIPs in various high profile Government Entities.
- Handled confidential and sensitive information with discretion.
- Used PowerPoint to format visual presentations for speeches and meetings.
- Processed travel expenses and reimbursements for GM & senior executives.
- Screened calls and emails and initiated actions to respond or direct messages for senior executives.
- Updated spreadsheets and created presentations to support other senior executives.
Administrative Assistant
Dubai Supply Authority
05.2012 - 08.2015
- Answered multi-line phone system & routed calls, delivering messages to staff and greeting visitors.
- Restocked office supplies and quality checked office canteen.
- Managed office refurbishment project & sourced suppliers/vendors.
- Scheduled office meetings, created department filing system, put together monthly reports.
- Generated purchase orders, processed invoices & timesheets for 90 employees on SAP.
HR Administrator
Dubai Supply Authority
03.2005 - 04.2012
- Handled on-boarding process for newly hired employees, which included travel arrangements, paperwork & orientation.
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Analyzed compensation & benefits while benchmarking against other oil & gas entities, also attended several Hay seminars/workshops.
- Processed monthly payroll for 200 employees & 30 contractors.
- Organized corporate events.
Education
CIPD Foundation Certificate - Human Resources
CIPD Middle East
Dubai , UAEBachelor of Science - Geology
Yarmouk University
JordanSkills
- Office management
- Document Control
- Excellent Multitasking Abilities
- Meeting Coordination & Support
- Human Resources
- Event Planning
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Office Manager
Al Rabiah Investment
06.2021 - Current
Senior Office Administrator
Dubai Petroleum
06.2018 - 06.2020
Executive Assistant to General Manager
Dubai Supply Authority
09.2015 - 05.2018
Administrative Assistant
Dubai Supply Authority
05.2012 - 08.2015
HR Administrator
Dubai Supply Authority
03.2005 - 04.2012
CIPD Foundation Certificate - Human Resources
CIPD Middle East
Bachelor of Science - Geology
Yarmouk University
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