MAI MADANI
Dubai
Summary
HR Manager
A results-oriented HR manager with 5 years of progressive experience in human resources management.
Proven expertise in overseeing the entire employee life cycle, from recruitment and onboarding to
performance management and employee relations. Adept at implementing and optimizing HR policies and
procedures to ensure legal compliance and foster a positive workplace culture. Skilled in talent acquisition,
benefits administration, and employee development, committed to creating an inclusive and engaging work
environment while driving employee satisfaction and organizational success.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
HR Manager
Flick
07.2020 - Current
- Lead end-to-end recruitment processes, attract and onboard top talent, and implement streamlined processes, resulting in a 15% reduction in time-to-fill vacancies
- Implement structured interview process, resulting in 20% increase in candidate quality and fit
- Successfully mediate and resolve complex employee relations issues, resulting in 25% reduction in workplace conflicts and improved company culture
- Develop and update HR policies and procedures to ensure 100% compliance with labor laws and industry standards
- Manage employees’ daily requests, visa processes, work permits, and medical insurance programs
- Oversee accurate and timely payroll processing, collaborating with finance teams
- Contribute to development and execution of HR strategies aligned with overall organizational goals
- Spearhead initiatives to improve employee engagement, increasing satisfaction and retention rates
- Administer and optimize performance appraisal systems, fostering employee development and productivity
- Streamline HR processes by implementing new HRIS, reducing administrative workload by 30%
- Provide constructive feedback and coaching to enhance individual and team performance
- Advise management on legal issues related to HR practices
- Collaborate with other departments to align HR initiatives with overall business goals, contributing to more integrated and cohesive organizational culture.
- Improved workplace culture through development and implementation of diversity initiatives
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees
HR Generalist
Damazzle
06.2020 - 05.2022
- Managed HRIS databases and personnel files to ensure accurate and up-to-date employee information
- Processed HR transactions such as new hires, terminations, promotions, and transfers
- Assisted in payroll processing, benefits administration, and other HR administrative tasks
- Successfully led recruitment efforts, attracting and onboarding top-tier talent to meet organizational needs
- Developed and implemented HR policies and procedures, aligning them with company goals and regulatory requirements
- Addressed employee inquiries and concerns regarding HR policies, benefits, and workplace issues
- Initiated and managed employee engagement initiatives, leading to notable improvements in satisfaction and retention rates
- Facilitated performance evaluations, providing constructive feedback, and contributing to talent development
- Collaborated with management to implement strategic HR plans that support overall business objectives
- Handled and resolved employee relations matters, fostering positive workplace culture
- Administered employee benefits programs, ensuring compliance with regulations and addressing individual needs.
HR Officer
Sky Joud
04.2019 - 05.2020
- Executed recruitment processes, including job posting, candidate screening, and interview coordination, and contributed to selection and onboarding of new hires
- Facilitated new employee onboarding, ensuring smooth integration into organization, and
- Conducted orientation sessions to familiarize new hires with company policies and culture
- Maintained accurate and up-to-date employee records
- Responded to employee inquiries and concerns, fostering positive relations
- Aided in conflict resolution and supported collaborative work environment
- Administered employee leave programs and maintained leave records
- Resolved leave-related inquiries and guided employees
- Contributed to planning and execution of employee engagement initiatives and
- Participated in organizing team-building events and recognition programs
- Supported administration of employee benefits programs and addressed employee inquiries related to benefits while facilitating enrolment processes
- Ensured employees' adherence to company policies and procedures
- Helped in monitoring legal compliance with labor laws and regulations
- Prepared HR-related documents, including employment contracts and letters.
Education
Master of Science - Human Resources Management
Higher Institute of Business Administration
Damascus, Syria 01.2018 - 04.2022
Bachelor of Science - Human Resources Management
Higher Institute of Business Administration
Damascus, Syria 01.2012 - 04.2017
Skills
Recruitment and Staffing
Employee Relations
Performance Management
HR Policies and Compliance
Problem Solving
Time Management
Timeline
HR Manager
Flick
07.2020 - Current
HR Generalist
Damazzle
06.2020 - 05.2022
HR Officer
Sky Joud
04.2019 - 05.2020
Master of Science - Human Resources Management
Higher Institute of Business Administration
01.2018 - 04.2022
Bachelor of Science - Human Resources Management
Higher Institute of Business Administration
01.2012 - 04.2017
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