MAI MADANI
Dubai
Summary
HR professional with 5+ years' experience across various sectors. Expert in fostering a positive work culture, managing employee relations, and recruiting top talent. Dedicated to aligning organizational values with employee needs and driving both individual and organizational success.
Overview
5
5
years of professional experience
Work History
HR Manager
TeachMeCode
04.2024 - Current
- Develop and implement HR policies and procedures, creating a solid HR foundation for a team of 15 employees and ensuring 100% compliance with legal standards
- Design and manage the hiring process, from crafting job postings to onboarding new hires, filling 15 positions and reducing time-to-hire by 20%
- Handle employee relations, resolving conflicts and addressing concerns, which boosts employee satisfaction by 30%
- Manage employees' daily requests, including visa, medical insurance, and other administrative needs, ensuring timely and accurate responses
- Oversee HR operations, including benefits administration and payroll processing, ensuring accurate and timely management for all employees
- Facilitate performance management, conducting performance reviews and setting goals that enhance employee productivity
- Launch and manage employee engagement initiatives, such as team-building events and recognition programs, resulting in improvement in retention and morale
- Ensure compliance with labor laws and regulations, minimizing risks and maintaining fair practices for all team members
- Organize and maintain HR documentation, keeping accurate and up-to-date records.
HR Manager
Flick
07.2020 - 04.2024
- Led end-to-end recruitment processes, attracted and onboarded top talent, and implemented streamlined processes, resulting in a 15% reduction in time-to-fill vacancies
- Managed the offboarding process, ensuring compliance and reducing transition-related issues
- Managed employees' daily requests, visa processes, work permits, and medical insurance programs
- Successfully mediated and resolved complex employee relations issues, resulting in a 25% reduction in workplace conflicts and an improved company culture
- Developed and updated HR policies and procedures to ensure 100% compliance with labor laws and industry standards
- Oversaw payroll processing, ensuring accuracy and timely payment in collaboration with finance teams
- Streamlined HR processes by implementing a new HRIS, reducing administrative workload by 30%
- Spearheaded initiatives to improve employee engagement, increasing satisfaction and retention rates
- Administered and optimized performance appraisal systems, fostering employee development and productivity
- Provided constructive feedback and coaching to enhance individual and team performance
- Advised management on legal issues related to HR practices
- Collaborated with other departments to align HR initiatives with overall business goals, contributing to a more integrated and cohesive organizational culture.
HR Generalist
Damazzle
06.2020 - 05.2022
- Managed HRIS databases and personnel files, keeping employee information accurate and up-to-date
- Processed HR transactions such as new hires, terminations, promotions, and transfers, ensuring smooth and efficient transitions
- Assisted in payroll processing, benefits administration, and other HR administrative tasks
- Led recruitment efforts, successfully attracting and onboarding top talent to meet company's needs
- Developed and rolled out HR policies and procedures, making sure they were in line with company goals and regulatory requirements
- Addressed employee inquiries and concerns about HR policies, benefits, and workplace issues, providing clear and supportive responses
- Initiated and managed employee engagement activities, resulting in notable improvements in employee satisfaction and retention
- Facilitated performance evaluations, offering constructive feedback and helping to support employee growth and development
- Handled and resolved employee relations issues, contributing to a positive and collaborative work environment
- Administered employee benefits programs, ensuring everything was compliant with regulations and meeting individual needs effectively.
HR Officer
Sky Joud
04.2019 - 05.2020
- Crafted and prepared employment contracts and job descriptions, ensuring met company standards
- Registered new hires in social insurance and medical insurance programs, making sure everything was set up correctly and in line with regulations
- Coordinated interviews and shortlisted CVs, helping to identify best candidates and streamline hiring process
- Monitored employee attendance and managed leave records, keeping everything accurate and up to date
- Handled salary calculations and payroll processing, ensuring everyone was paid accurately and on time
- Maintained and updated employee files, keeping records organized and easy to access
- Compiled and prepared HR reports, such as payroll summaries and attendance records, to support management decisions
- Handled employee relations and resolved conflicts, fostering positive work environment and ensuring issues were addressed promptly and fairly
- Managed end-of-service procedures, including processing final settlements and handling all necessary paperwork.
Education
Master of Science - Human Resources Management
Higher Institute of Business Administration
Damascus, Syria08.2024
Bachelor of Science - Human Resources Management
Higher Institute of Business Administration
Damascus, Syria01.2017
Skills
- Recruitment and Staffing
- Performance Management
- Problem Solving
- Employee Relations
- HR Policies and Compliance
- Time Management
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
HR Manager
TeachMeCode
04.2024 - Current
HR Manager
Flick
07.2020 - 04.2024
HR Generalist
Damazzle
06.2020 - 05.2022
HR Officer
Sky Joud
04.2019 - 05.2020
Master of Science - Human Resources Management
Higher Institute of Business Administration
Bachelor of Science - Human Resources Management
Higher Institute of Business Administration
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