Hi, I’m
Mailyn Rozanne Castro
Dubai
Summary
Dynamic and results-driven Procurement professional with a strong work ethic and a track record of implementing strategic procurement strategies. Proficient in achieving cost savings, enhancing supplier relationships, and ensuring compliance with organizational governance policies. Experienced in negotiating and drafting contracts, effectively managing stakeholders, and knowledgeable in procurement and logistics concepts and trends. Known for adaptability, IT fluency, and exceptional communication skills. Highly motivated and dependable, consistently delivering solutions that align with organizational objectives.
Overview
21
years of professional experience
1
Certification
Work History
PalletBiz Middle East GenTrdg.Ltd
Regional BA & EA to COO
01.2023 - Current
Job overview
- Leads strategic supplier negotiations, securing favorable commercial terms for contracts and improving procurement efficiency through market research, vendor identification, and validation.
- Manages end-to-end sourcing events (RFQ, RFP, RFI, Auctions) and leverages data analytics for contract management, performance evaluation, and cost-saving initiatives.
- Develops and implements procurement policies and procedures that align with business objectives and drive cost savings.
- Coordinates regional expansion of GCC pallet production units, facilitating market analysis, benchmarking, raw material sourcing, and key account management for regional and international sales.
- Ensures compliance with industry regulations and ethical standards, liaising with Corporate office in Hungary.
- Manages Group COO’s calendar, coordinates events and client meetings and provides comprehensive administrative support, including travel arrangements, report writing, and performance reporting to leadership teams.
- Oversees basic financial tasks such as bookkeeping, expense reporting, and document retention for audits, while also supporting HR activities, including onboarding, training, and development programs.
INSTALACIONES INABENSA, S.A.
Procurement and Logistics Officer
12.2015 - 04.2022
Job overview
- Acted as the main point of contact for local sourcing and supplier-related topics, coordinating with the Middle East Purchasing & Logistics Manager during project execution.
- Identified new suppliers, obtained quotes, evaluated bids for pricing, payment terms, competitiveness, and delivery timelines, presenting results to the project team.
- Prepared and executed internal awards and purchase orders, contracts, and commercial tabulations, ensuring timely placement with pre-qualified suppliers as per the Procurement Plan.
- Monitored supplier performance, resolving contractual issues, and ensuring compliance with company policies throughout the contract lifecycle.
- Developed procurement policies and procedures to enhance compliance, drive cost savings, and streamline the procurement process.
- Managed site access, delivery coordination, and duty exemption approvals, working closely with freight forwarders.
- Prepared reports on purchasing trends and cost-saving measures for management decision-making.
- Led supplier pre-qualification process, maintaining an updated vendor database in line with CSR and governance policies.
Dnata, The Emirates Group
Airport Passenger Service Professional
12.2013 - 11.2015
Job overview
- Handled pre‐boarding check‐in and boarding procedure of airport passengers. Provided dedicated client service with attention to detail, applied travel & visa country requirements, appropriate baggage rules and restrictions of the airlines and met safety and security protocols of the airport and the airline carrier
ASTER DAR AL SHIFA MEDICAL CENTRE
Medical Insurance Coordinator and Branch Office Ad
09.2007 - 10.2013
Job overview
- Reviewed and ensured accuracy of medical claim forms before submission to insurance companies.
- Managed staff records, attendance, and led administrative tasks to ensure smooth branch operations, maintaining full compliance with company policies and procedures.
- Coordinated office services, including budget management, monthly bills, clinic supplies, and equipment.
- Provided recommendations to management for improving daily clinic and office operations.
HTMT Global Solutions
Call Center Representative
03.2006 - 07.2007
Job overview
- Handled inbound customer calls related to billing, card issues, and general inquiries, ensuring top-quality service.
- Resolved customer complaints and inquiries tactfully, adhering to privacy policies and company procedures
Al Jaber Coin Security Group
Executive Secretary
10.2005 - 12.2005
Job overview
- Provided comprehensive executive support to the Managing Director and assisted Project Managers.
- Managed calls, correspondence, travel arrangements, and event preparation.
- Coordinated effectively between internal and external stakeholders, supporting specific projects and research as needed
SourceOne Asia
Customer Service Representative
04.2004 - 09.2005
Job overview
- Handled approximately 60-80 inbound customer calls daily related to billing, card issues, and general inquiries, ensuring exceptional customer service.
- Resolved customer concerns tactfully while adhering to privacy policies and company procedures.
Puyat Steel Corporation
Human Resources Secretary
09.2003 - 03.2004
Job overview
- Provided friendly support to new hires during the interviewing and hiring process, including resume screening and scheduling interviews.
- Managed all correspondence, including offer letters and employment contracts, under the HR manager's guidance.
- Organized new employee orientation schedules and conducted inductions for new hires.
- Maintained office organization by filing paperwork, sorting mail, and coordinating meetings, conferences, and travel for department managers.
Education
Blue Ocean ManagementDubai, United Arab Emirates
CIPS UK L4 from Purchasing, Procurement, And Contracts Management
09.2023
University of The PhilippinesBaguio, Philippines
Bachelor of Arts from Mass Communication
2003
Skills
- Supplier Evaluation & Management
- Contract Management
- Cost savings and reduction
- Technical Proficiency: SAP, Ariba, MS Office
- Strong analytical abilities for data analysis and reporting
- Excellent communication and presentation skills
- Strong stakeholder management skills
- Work Ethic: Ability to work collaboratively and independently, proactivity and efficiency in multitasking and completing projects
Affiliations
- Chartered Institute of Procurement and Supply
Certification
CIPS UK Level 4 Diploma in Procurement And Supply: Purchasing, Procurement, And Contracts Management
Timeline
Regional BA & EA to COO
PalletBiz Middle East GenTrdg.Ltd
01.2023 - Current
Procurement and Logistics Officer
INSTALACIONES INABENSA, S.A.
12.2015 - 04.2022
Airport Passenger Service Professional
Dnata, The Emirates Group
12.2013 - 11.2015
Medical Insurance Coordinator and Branch Office Ad
ASTER DAR AL SHIFA MEDICAL CENTRE
09.2007 - 10.2013
Call Center Representative
HTMT Global Solutions
03.2006 - 07.2007
Executive Secretary
Al Jaber Coin Security Group
10.2005 - 12.2005
Customer Service Representative
SourceOne Asia
04.2004 - 09.2005
Human Resources Secretary
Puyat Steel Corporation
09.2003 - 03.2004
Blue Ocean Management
CIPS UK L4 from Purchasing, Procurement, And Contracts Management
University of The Philippines
Bachelor of Arts from Mass Communication
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