MAI MUSFER ALHAJRI
Abu Dhabi
Summary
Friendly Ride Attendant focused on guest safety and positive experiences. Organized and attentive to identify and quickly resolve operational issues and maintain smooth operations. Customer-focused with excellent relationship-building and communication skills. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
2
2
years of professional experience
Work History
Rides and Attractions Operator
Warner brothers world abu dhabi (Miral)
09.2022 - Current
- Operated rides with attention to proper functioning and safety as guests get on and off ride
- Fastened guests safety belts and bars to prevent injuries during ride
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
- Communicated with manager to discuss ride maintenance or repair issues
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Education
ALSAMHA High School
01.2019
Skills
- Work under pressure
- Problem analysis, decision making, project management, and strategic planning
- Organizing and planning: Efficiency and productivity, creative thinking
- Work as one team: Collaboration, goal setting, and group leadership
- MS Word, Excel, and PowerPoint (skilled)
- Research (skilled)
- IELTS course
- Customer Service
- Operations Monitoring
- Safety Procedures
- Safety Monitoring
- First Aid and CPR
- Flexible Schedule
- Recordkeeping and Reporting
- Ride Loading and Unloading
- Emergency Preparedness
- Team Training
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Rides and Attractions Operator
Warner brothers world abu dhabi (Miral)
09.2022 - Current
ALSAMHA High School
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