MAINUDDIN SHAIK
Dubai
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
RECEPTIONIST&CASHIER&WAITER
Al bait Alqadeem Restaurant&Cafe
12.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Stayed up-to-date on menu changes to help customers make food choices.
CASHIER
Quickview Hypermarket
05.2017 - 07.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Performed cash, card and check transactions to complete customer purchases.
Education
B.com - Computers
St.Joseph College
Andhra Pradesh,India04.2017
Skills
- Call Answering and Routing
- Customer Complaint Resolution
- Greeting and Seating Clients
- Delivery Coordination
- Visitor and Customer Relations
- Cash Register Operation
- Credits and Refunds
- Guest Satisfaction
- Customer Assistance
- Cashier Training
- Cash Balancing
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Timeline
RECEPTIONIST&CASHIER&WAITER
Al bait Alqadeem Restaurant&Cafe
12.2020 - Current
CASHIER
Quickview Hypermarket
05.2017 - 07.2019
B.com - Computers
St.Joseph College
Similar Profiles
ISHAN CHATHUMAL RATHNASINGHEISHAN CHATHUMAL RATHNASINGHE
Waiter and Barista at AL Bait AL Shami Restaurant & CaféWaiter and Barista at AL Bait AL Shami Restaurant & Café
Jignesh BalmikiJignesh Balmiki
Restaurant Manager at BAIT AL SHARITAH RESTAURANT (Burgerizzr)Restaurant Manager at BAIT AL SHARITAH RESTAURANT (Burgerizzr)
LAXMI LAXMI null
Cashier at Bait Al Rayan RestaurantCashier at Bait Al Rayan Restaurant