MAISSOUN TABET
Sharjah,UAE
Summary
Accomplished professional with expertise in Quality Services Management and Team Management, specialising in Banking Credit Processes and Credit Administration. Demonstrates proficiency in Legal Aspects of Borrowing and Documentation Management, complemented by strong Numerical Proficiency and advanced IT Skills. Adept at utilising MS Office, Excel, and Core Banking Systems to ensure Timely Delivery and Efficiency in Follow-up. Recognised for exceptional Communication Skills, Compliance awareness, and proactive initiative-taking. Career goals include leveraging organisational skills to drive excellence in credit management operations.
Overview
28
28
years of professional experience
Work history
Assistant Manager
AL KHALIJI FRANCE S.A.
Dubai, UAE
01.2019 - 05.2025
- Managed loan performance while ensuring compliance with banking policies to mitigate financial risk.
- Developed and implemented policies for monitoring credit facilities and handling legal portfolios.
- Strategically minimised losses and maximised recovery through effective credit management practices.
- Prepared and maintained documentation in accordance with Facility Letter Agreements, ensuring regulatory compliance.
- Oversaw safekeeping and verification of original security documents as second custodian, maintaining secure records.
- Collaborated on the preparation of legal documentation to ensure accuracy and alignment with agreements.
- Facilitated credit management processes in line with Credit Policy Manual, accurately overseeing loan documentation.
- Monitored Loan-to-Value ratios for collateral, ensuring adherence to internal policies and scheduled revaluations.
Document Specialist
COMMERCIAL BANK OF DUBAI
01.1997 - 01.2019
- Senior Credit Specialist (Corporate Credit Control & Administration Department)
- Credit Professional Consumer Appraisal: (Consumer Credit Department)
- Officer (Credit/Loans Officer): Analysing and reviewing Schematic Loans (deviation); Personal Loans, Auto Loans, Commercial Loans, Credit Cards (Analysing, Appraising) and preparing the offer letters, charging documents, and pre-approval letters of Mortgage.
- Officer – (Trade Finance Centre): International/Overseas Officer: Handle international finance inquiries and transactions for customers, including documentation for importing and exporting; conduct foreign currency transactions for overseas travellers.
- I set up a new customer service help desk to support the follow-up of customers’ applications.
- Branch Coordinator & Customer Service: Operations/Accounts Officer: Perform clerical duties such as opening and sorting mail, filing correspondence and documents, recording items (e.g., cheques) paid in and cashed by the tellers, and processing and updating daily transactions.
- Maintain accounting procedures, examine all checks and other vouchers to ensure that signatures and further details are in order; answer customers’ inquiries regarding their accounts; ensure that reports are conducted correctly; control authority to operate on charges and look after regular payments for customers.
- Assess the viability and credit risk of business and consumer loan proposals; sell bank products and services; evaluate and process applications for credit or loans, and, in a commercial enterprise, control and process accounts.
- Branch Customer Service: Customer Service Officer: Receive and answer customer inquiries; open new accounts; sell bank products and services; identify customer needs and refer them to appropriate banking services; update customers’ accounts; record transactions; issue bank cheques.
- Coordinator to Branch Manager & Administrative Assistant: Sort and distribute incoming mail within the organisation, and dispatch mail.
- Prepare business letters, reports, or office memoranda using word-processing equipment.
- Answer telephone inquiries from customers, attend to visitors, and assist other staff with their queries.
- Operate office machines such as photocopiers, computers, and faxes, file papers and documents, and undertake other duties including banking and credit control.
- Assist customers with banking requirements over the telephone; sell bank products and services; assist customers with loan applications.
Education
MSc - Banking & Finance
Middlesex University Dubai
Dubai 01.2024 -
MSc - Sustainability Development, Management, and Policy
Modul University Dubai
09.2018 - 09.2020
Bachelor of Science - Banking and Finance
EIF (EIBFS)
Dubai 09.2016 - 04.2018
Canadian Banking Higher Diploma – AICB(CIS) - Banking
EIF (EIBFS)
Sharjah 09.2006 - 08.2007
Banking Diploma IFS - Banking
EIF (EIBFS)
Sharjah 09.2002 - 08.2003
Skills
- Quality services management
- Team management
- Banking and credit processes
- Credit administration
- Legal compliance in borrowing
- Documentation oversight
- Numerical proficiency
- Microsoft Office suite
- Excel expertise
- Core banking systems
- Collaborative team player
- Organizational skills
- Follow-up efficiency
- Attention to detail
- Timely delivery of services
- Communication skills
- Compliance awareness
- Proactive initiative taker
- Proactive initiative
Languages
English
Fluent
Arabic
Native
French
Beginner
Timeline
MSc - Banking & Finance
Middlesex University Dubai
01.2024 -
Assistant Manager
AL KHALIJI FRANCE S.A.
01.2019 - 05.2025
MSc - Sustainability Development, Management, and Policy
Modul University Dubai
09.2018 - 09.2020
Bachelor of Science - Banking and Finance
EIF (EIBFS)
09.2016 - 04.2018
Canadian Banking Higher Diploma – AICB(CIS) - Banking
EIF (EIBFS)
09.2006 - 08.2007
Banking Diploma IFS - Banking
EIF (EIBFS)
09.2002 - 08.2003
Document Specialist
COMMERCIAL BANK OF DUBAI
01.1997 - 01.2019
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