Summary
Overview
Work history
Education
Skills
Timeline
Generic

MAITHA ALNUAIMI

Al Ain City ,United Arab Emirates

Summary

Dynamic professional with a strong foundation in inventory management and leadership, adept at team building and fostering effective communication. Demonstrates exceptional problem-solving abilities and remains calm under pressure, ensuring efficient operations. Committed to leveraging skills to drive organisational success and enhance team performance.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

12
12
years of professional experience

Work history

Retail Sales Associate

Al Ain ZOO
Al Ain
08.2013 - 09.2015
  • Handled cash transactions accurately maintaining financial integrity.
  • Participated in staff meetings contributing valuable insights for improvement.
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Collaborated with team members for efficient store operations.
  • Dealt with returns, ensuring customer satisfaction.
  • Facilitated smooth checkout process, reducing wait times for customers.
  • Lead the training of new staff members to improve team efficiency.
  • Provided product knowledge to customers for informed purchases.
  • Managed stock levels for optimal store performance.
  • Conducted inventory checks to ensure stock accuracy.
  • Advised customers on product selection based on their needs.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Supervisor Retail & Merchandise

Al Ain ZOO
Al Ain
10.2015 - 02.2017
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Assisted in the recruitment process for hiring quality staff members.
  • Fostered a positive work culture to boost employee morale.
  • Ensured smooth operations with regular maintenance checks.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Improved team efficiency by implementing new scheduling practices.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Provided constructive feedback to staff for improved performance levels.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Led team meetings, ensured clear communication amongst all members.
  • Monitored employee attendance records for maintaining discipline within the team.

Executive assistant

Chief Operations Division
03.2017 - 09.2022
  • Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
  • Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
  • Provided exceptional customer service, resulting in increased client satisfaction.
  • Filed reports timely to keep executives informed about departmental progress.
  • Liaised with other departments to maintain smooth flow of information across the organisation.
  • Improved executive workflow through management of schedules and itineraries.
  • Maintained an up-to-date database ensuring easy retrieval of information when required.
  • Handled queries from clients professionally enhancing company's reputation.
  • Enhanced communication between departments by arranging and coordinating meetings and conferences.
  • Delivered high-quality marketing presentations for successful client pitches.
  • Ensured accuracy of financial records with meticulous bookkeeping tasks.
  • Coordinated all logistical aspects of corporate events leading to organised and successful functions.
  • Assisted in decision-making processes by conducting comprehensive research.
  • Took minutes during meetings accurately preserving crucial details for future reference.
  • Scheduled meetings, conferences and appointments.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Drafted documents and reports for management review.
  • Wrote business correspondence and technical letters.

Executive assistant

Project and Facility Managment Chief
Al Ain
10.2022 - 04.2025
  • Took minutes during meetings accurately preserving crucial details for future reference.
  • Improved executive workflow through management of schedules and itineraries.
  • Maintained an up-to-date database ensuring easy retrieval of information when required.
  • Coordinated all logistical aspects of corporate events leading to organised and successful functions.
  • Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
  • Liaised with other departments to maintain smooth flow of information across the organisation.
  • Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
  • Enhanced communication between departments by arranging and coordinating meetings and conferences.
  • Scheduled meetings, conferences and appointments.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Drafted documents and reports for management review.
  • Prepared professional business correspondence on behalf of senior staff and organisation.

Warehouse and Stores

Procurement and Contracts Dept.
Al Ain
05.2025 - Current

. Inventory Management

  • Maintain accurate inventory records using warehouse management systems (WMS) or other tools.
  • Conduct regular stock checks and cycle counts to ensure inventory accuracy.
  • Monitor stock levels and coordinate replenishment or disposal of obsolete items.

2. Receiving and Inspection

  • Receive incoming goods and materials, verify quantities, and inspect for damages or discrepancies.
  • Ensure proper documentation is completed for all received shipments.
  • Report and return damaged or incorrect items in a timely manner.

3. Storage and Organization

  • Store materials in designated locations in a clean, organized, and secure manner.
  • Implement best practices for space utilization and safe storage.
  • Ensure items are labeled and arranged for easy identification and retrieval.

4. Order Fulfillment and Dispatch

  • Pick, pack, and prepare items for internal distribution or customer delivery.
  • Coordinate with logistics or transport teams to ensure timely dispatch.
  • Maintain documentation for outbound deliveries and internal transfers.

5. Safety and Compliance

  • Follow all safety protocols related to handling, storage, and movement of goods.
  • Ensure compliance with company policies and regulatory standards.
  • Report hazards, incidents, or unsafe practices to the appropriate authorities.

6. Equipment and Facility Maintenance

  • Operate material handling equipment (e.g., forklifts, pallet jacks) safely and responsibly.
  • Perform basic maintenance checks and report malfunctions.
  • Maintain cleanliness and orderliness of the warehouse/store area.

7. Coordination and Communication

  • Work closely with procurement, operations, and other departments to meet inventory and distribution needs.
  • Respond to internal requests and support store operations efficiently.
  • Maintain clear and timely communication regarding inventory status and issues.

8. Documentation and Reporting

  • Maintain up-to-date records of receipts, dispatches, inventory levels, and transactions.
  • Generate and submit inventory and activity reports as required by management.

Education

Bachelor's degree - Geographic Information System (GIS): Geography

United Arab Emirates University
Al Ain , UAE

Skills

  • Leadership
  • Team building
  • Communication skills
  • Problem-solving
  • Calm under pressure
  • Inventory management

Timeline

Warehouse and Stores

Procurement and Contracts Dept.
05.2025 - Current

Executive assistant

Project and Facility Managment Chief
10.2022 - 04.2025

Executive assistant

Chief Operations Division
03.2017 - 09.2022

Supervisor Retail & Merchandise

Al Ain ZOO
10.2015 - 02.2017

Retail Sales Associate

Al Ain ZOO
08.2013 - 09.2015

Bachelor's degree - Geographic Information System (GIS): Geography

United Arab Emirates University
MAITHA ALNUAIMI