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Dedicated banking professional with over 17 years of experience in retail banking and back office operations. Proven skills in time management, multitasking, and process improvement, with a strong focus on customer service and empathy. Completed professional banking exams and an MBA, demonstrating commitment to continuous learning and development. Open to exploring new industries and challenges, with a keen interest in sustainability and change management.

Motivated retail banking manager with demonstrated knowledge of banking industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing over 9 years of experience in field and ready to take on challenging, growth-oriented role your organization. Enthusiastic universal banker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer needs and expectations and training in customer relationship management. Motivated to learn, grow and excel in the service industry. . Excellent reputation for resolving problems and improving customer satisfaction while meeting and exceeding organizational goals.

Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

I have been in Marketing for a few years now, developing ongoing skills offering expertise in advertising and departmental coordination. I have demonstrated working with sales teams to achieve success in running marketing campaigns. Proficient in multiple software programs to enhance marketing platforms including market research and strategic development.
I have the innovative to be a hard worker & work with the team to consult with and for the business offering expert insights into creating promotional strategies that capture emerging market trends.
I have been able to work with SEO practices and am very knowledgeable in digital marketing and new media. I do my best to engage with new learning avenues and prepare ongoing meetings which help me and the team to stay on top of current market trends. I like to analyze the market and see how it affects the business and move towards standing out in a professional manner.
I am experienced with building and branding new departments & avenues for the business. I have also been able to work with developers to engage and advance websites for the business gaining better communication from business to consumer.
With a current Marketing role at the moment, I also have an Events background which has to lead me to be focused when arranging a high level of detail for clients as well as working and leading a successful team for the business working with Senior Management & Board of Directors. I have also been able to work with local councils and key stakeholders to build business relationships.
I have arranged packages and worked with venue managers to detail cost breakdowns as well as their ROI. I enjoy and work very well with front line staff through to senior management helping all levels understand and communicate the messages or information through to consumers as well as building on that experience level so the consumer has a reason to return.
I am passionate, eager to continue learning and growing and want to better my career if the opportunity presents itself.

MAITHREJI DHANANJEYAN

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