Summary
Overview
Work History
Education
Skills
Languages
Timeline
Swimming , Tennis Player
Generic
Majd Ebrahem

Majd Ebrahem

Summary

Dynamic leader with expertise in promotional planning and employee training, honed at AX CAPITAL. Successfully reduced waste and boosted revenue by aligning department strategies with sales targets. Skilled in relationship building and problem-solving, consistently exceeding goals and enhancing team performance. Proven track record in customer service and negotiation, driving loyalty and satisfaction.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Stand Manger

AX CAPITAL
04.2022 - 04.2024
  • Administered payroll for 20 team members and addressed discrepancies in compensation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Stand Manger

Damac Developer
03.2020 - 03.2022
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Administered payroll for 10 team members and addressed discrepancies in compensation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Sales Supervisor

Oasis Jewellery&Watches
02.2018 - 02.2020
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Sales Man

Diamond Swiss Star
01.2016 - 01.2018
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Promoted and up-sold products and services to meet needs of customers.
  • Developed, maintained and utilized diverse client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

High School Diploma -

Niagara College
Canada , Toronto
01-2021

Skills

  • Promotional planning
  • Employee training
  • Customer service
  • Team building
  • Staff development
  • Relationship building
  • Goal setting
  • Problem-solving aptitude
  • Positive attitude
  • Negotiation
  • Project planning
  • Reporting and documenting

Languages

English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)

Timeline

Stand Manger

AX CAPITAL
04.2022 - 04.2024

Stand Manger

Damac Developer
03.2020 - 03.2022

Sales Supervisor

Oasis Jewellery&Watches
02.2018 - 02.2020

Sales Man

Diamond Swiss Star
01.2016 - 01.2018

High School Diploma -

Niagara College

Swimming , Tennis Player

I like swimming in my free time and play tennis when I do that I get the negative energy and stress out , and organize my thoughts better.

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