Majdi Al Jammalli

Ensure planning along with
forecasting and provide management and technical leadership

Maximizing company profit and developing sales strategies or marketing campaigns.
reporting, organizing, hosting presentations and customer visit.
Helping to organize market research.
Work closely with employees in other function, such as advertising, market research,
production, sales and distribution
Prepare quotations according to the sales team's needs and coordinate with clients.
Work on sales coordination and logistics for orders until deal closing.
Coordinate payment follow-up, delivery coordination, follow up with the Supply Chain
department to ensure delivery to the clients in line with the specifications and timeline
established. If needed, solve issues on site during the delivery.
 Build relations with potential and existing clients and learn the sales process; provide
backup for any salesman in the office.

Provided outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.

Demonstrated excellent communication skills by effectively interacting with customers via phone, email, and in-person.

Utilized problem-solving abilities to handle customer issues and find appropriate resolutions.

Exhibited strong interpersonal skills by building rapport with customers and fostering positive relationships.

Effectively multitasked in a fast-paced environment, handling multiple customer inquiries simultaneously.

Collaboration with team members to achieve sales goals and improve customer satisfaction.

Participation in ongoing product training to stay up-to-date with new offerings

Provide exceptional customer service in a fast-paced retail environment Assist customers with product selection, answered inquiries, and processed transactions

Resolve customer complaints and conflicts, ensuring a positive shopping experience.