MAJED ALBEZRAH

Responsibilities:

• Assist store manager in leading sales team and achieving targets.
• Train and supervise sales associates, ensuring exceptional customer service.
• Manage inventory, plan merchandise displays, and monitor stock levels.
• Implement store policies, maintain cleanliness, and ensure safety compliance.
• Handle customer inquiries, resolve issues, and maintain customer satisfaction.
• Contribute to budget planning, expense monitoring, and sales analysis.

Skills:

• Retail management experience, preferably in jewelry.
• Leadership, communication, and interpersonal skills.
• Proficiency in inventory management and Microsoft Office.
• Detail-oriented with problem-solving abilities.
• Knowledge of jewelry products and industry trends.

• Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
• Managed budget implementations, employee reviews, training, schedules and contract negotiations
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
• Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
• Developed effective business plans to align strategic decisions with long-term objectives.