MALAK BLAIBLEH

· Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability

· Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

· Ensure high levels of customer satisfaction through excellent service

· Complete store administration and ensure compliance with policies and procedures

· Maintain outstanding store condition and visual merchandising standards

· Conduct personnel performance appraisals to assess training needs and build career paths

· Deal with all issues that arise from staff or customers

· Answer incoming calls and respond to customers emails.

· Manage and resolve customer complaints

· Sell products and organize customer orders

· Provide products and service information to the customers

· Identify and escalate issues to supervisors

· Process all forms and applications