Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Malak Tarq

Malak Tarq

Erbil

Summary

I have a strong background in the hospitality industry, specifically as a waiter in various restaurants. , I have developed excellent customer service skills and a deep understanding of the importance of creating a positive dining experience. I am adept at greeting and seating customers, taking accurate orders, and delivering food and beverages promptly and professionally. I have a solid knowledge of menu items, including ingredients and preparation methods, and can effectively communicate recommendations to customers. Additionally, I am skilled in handling cash transactions, maintaining cleanliness and organization in the dining area, and collaborating with kitchen staff to ensure smooth service. My background as a waiter has honed my ability to work in a fast-paced environment, prioritize tasks, and provide exceptional service to customers.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work history

Dental Secretary

Dental Clinik
Erbil
  • Greeting patients, checking them in, and scheduling appointments.
  • Managing phone calls, emails, and other forms of communication, addressing inquiries promptly and professionally.
  • Maintaining a pleasant and welcoming atmosphere, making patients feel comfortable during their visits.
  • Managing patient records and maintaining an organized filing system, ensuring accuracy and confidentiality.
  • Assisting with billing and insurance claims, coordinating with insurance companies and helping patients understand their financial responsibilities.
  • .Supporting the dental team by scheduling appointments, coordinating with dental assistants and hygienists, and ensuring the availability of necessary supplies and equipment1
  • Assisting with administrative tasks such as inventory management, supply ordering, and office organization

Waiter in Restaurant

Restaurant
01.2023 - 04.2024
  • Worked as a waiter in a fast-paced restaurant environment, providing exceptional customer service.
  • Greeted and seated customers, ensuring a friendly and welcoming atmosphere.
  • Took orders accurately and efficiently, paying attention to special requests and dietary restrictions.
  • Served food and beverages promptly and professionally, ensuring a positive dining experience.
  • Demonstrated knowledge of the menu, including ingredients, preparation methods, and recommended pairings.
  • Collaborated with kitchen staff to ensure timely delivery of orders and maintain a smooth flow of service.
  • Handled cash transactions, processed payments, and provided accurate change to customers.
  • Maintained cleanliness and organization of tables, dining areas, and service stations.
  • Assisted with setting up and breaking down tables, as well as restocking supplies.
  • Worked as part of a team, communicating effectively with colleagues to ensure efficient service.

Education

High School Diploma -

High school, Erbil
01.2016 - 01.2018

Skills

  • Highly responsible and reliable
  • Food safety understanding
  • Menu knowledge
  • Efficient under pressure
  • Interpersonal skills
  • Effective sales techniques
  • Guest rapport
  • Spirits knowledge
  • Extensive hospitality background
  • Problem-solving
  • Time management
  • Leadership
  • Marketing

Languages

Arabic
Native
English
Beginner
Kurdish
Beginner

References

References available upon request.

Timeline

Waiter in Restaurant - Restaurant
01.2023 - 04.2024
High school - High School Diploma,
01.2016 - 01.2018
Dental Secretary - Dental Clinik

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Malak Tarq