Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Malcolm Smith

Malcolm Smith

Tour guide
Dubai,Dubai

Summary

I am a British tour guide, born and raised in the UAE with 10 years of experience working as a guide here, and before that for a couple years in London. I do tours in English, Spanish, Portuguese and French. I work with both groups and high end, VIP clients for private tours also.

Overview

12
12
years of professional experience

Work history

Freelance tour guide

2Exceed, Momento, EET Destination Management etc..
Dubai and Abu Dhabi, UAE
05.2012 - Current
  • I have been a licensed UAE tour guide since 2015 having catered to both large groups as well as smaller private tours for families, couples and individuals. For the last few years I have worked principally with VIPs and wealthy clients for some of the high end event and destination management companies such as 2Exceed and Momento, EET Destination etc...
  • I mainly work with the English, Spanish and Portuguese markets and occasionally French as well and have a strong foundation in Arabic.
  • Being born and raised in UAE I have an intimate knowledge of the history, culture, customs and traditions and language of the country and region and my university degree in world history (including Islamic and Arab history) definitely gives me an edge when it comes to telling unique and engaging stories as well as having specialist knowledge. I am told frequently that I give the most interesting tours.
  • I am also punctual, accurate and organised and always do my best to the ensure the client's wishes are respected and fulfilled and that the client has a wonderful experience.
  • I have also assisted clients with special needs requiring additional support around vehicles or site environment.
  • Coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations.
  • Learned historical and cultural details of landmark site to enrich tours.
  • Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
  • Interpreted and translated languages for tourists to understand in Spanish, Portuguese, French and Arabic.

Education

Bachelor of Arts - History and Philosophy

University of Aberdeen

Skills

  • Local history
  • Oral and written communication
  • Customer service
  • Arts and culture
  • Public speaking
  • Itinerary coordination
  • Tour organisation
  • Special needs assistance

Languages

English
Native
Spanish
Fluent
Portuguese
Fluent
French
Advanced
Arabic
Upper intermediate
German
Intermediate

Timeline

Freelance tour guide

2Exceed, Momento, EET Destination Management etc..
05.2012 - Current

Bachelor of Arts - History and Philosophy

University of Aberdeen
Malcolm SmithTour guide