Work Preference
Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Personal Information
Timeline
Generic
Maleeha Jalal
Open To Work

Maleeha Jalal

Dubai

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations AssistantSEO Specialist SEO ExecutiveStudent Counselor & Immigration Consultant

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Dubai, AE
Open to relocation: Yes

Salary Range

د.إ60000/yr - د.إ136000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsTeam Building / Company RetreatsCareer advancement

Summary

Detail-oriented and results-driven Operations Assistant with proven experience in managing daily operational activities, team coordination, and workflow optimization. Skilled in scheduling, inventory management, client service, and administrative support, ensuring seamless business operations. Adept at problem-solving, multitasking, and performance monitoring to improve efficiency and support organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Assistant

IV Wellness Lounge Clinic, Dubai
02.2023 - Current
  • Managed daily home service operations for a wellness and medical team, handling online bookings through the Justlife partner portal and direct client requests.
  • Assigned bookings to the appropriate team members (nurses and drivers) based on client requirements and service type.
  • Oversaw team scheduling and roster management, ensuring optimal coverage and efficient use of resources.
  • Guided clients on IV drip selections according to their health concerns, wellness goals, and treatment history.
  • Monitored and maintained inventory of medicines, IV supplies, and NSS, coordinating with vendors for timely replenishment.
  • Handled procurement and stock management to ensure uninterrupted service operations.
  • Resolved daily team and operational challenges promptly to maintain workflow efficiency and client satisfaction.
  • Collaborated with the marketing team to plan and execute promotional campaigns, offers, and partnerships aligned with business goals and client preferences.
  • Prepared and analyzed sales reports, new client data, nurse revenue summaries, and inventory records to monitor performance and support management decisions.
  • Conducted staff training and onboarding to ensure adherence to operational standards and service quality.
  • Participated in the recruitment process by conducting initial interviews for nursing staff and assessing qualifications.

SEO Specialist

Ikozmik, Pakistan
02.2022 - 01.2023
  • Conducted comprehensive keyword research using tools such as Google Keyword Planner, SEMrush, and Ahrefs to identify high-volume, low-competition keywords for targeted content optimization.
  • Optimized website content, meta titles, meta descriptions, headers, and images to improve organic search rankings and enhance user experience.
  • Implemented on-page SEO strategies, including internal linking, URL structure optimization, and schema markup, to boost search engine visibility.
  • Performed regular SEO audits to detect and resolve technical issues, including broken links, crawl errors, and slow page loading speeds.
  • Executed link-building campaigns and outreach to improve domain authority and referral traffic.
  • Conducted competitor analysis to refine SEO strategies, uncover new ranking opportunities, and maintain competitive advantage.

SEO Executive

Medvidi
05.2020 - 12.2021
  • Developed and executed dynamic SEO strategies to outperform market competitors and achieve client objectives.
  • Reviewed and optimized client websites to improve keyword targeting, URL structures, website architecture, and on-page content.
  • Designed and implemented high-quality link-building campaigns to increase domain authority and referral traffic.
  • Integrated SEO initiatives with marketing and brand campaigns to enhance online visibility and drive brand demand.
  • Leveraged SEO best practices, emphasizing the importance of internal and external linking for improved search rankings.
  • Conducted competitor analysis to identify new opportunities, refine strategies, and maintain a competitive edge.

Student Counselor & Immigration Consultant

Think Higher Consultant
05.2019 - 02.2020
  • Provided academic counseling and career guidance to support students’ educational and professional development.
  • Advised students on immigration and visa options, ensuring clear understanding of eligibility criteria, processes, and requirements.
  • Prepared and reviewed Statements of Purpose (SOPs) for university admission applications to enhance acceptance rates.
  • Maintained up-to-date knowledge of university application procedures, admission requirements, and visa regulations.
  • Managed end-to-end Australia visa processes, ensuring full compliance with government rules and timelines.
  • Conducted client interviews (in-person and online) to assess eligibility and recommend suitable academic and immigration pathways.
  • Oversaw preparation, accuracy, and timely submission of visa and immigration documents, maintaining high compliance standards.
  • Represented clients and presented cases before the Immigration and Refugee Board when required.
  • Monitored and followed up with clients to ensure smooth progression of applications and timely resolution of issues.
  • Delivered training sessions to HR staff on immigration policies, compliance, and procedural updates.
  • Prepared accurate fee quotes and provided necessary information to clients, colleagues, and relevant authorities.

Education

BS - Accounting and Finance

Allama Iqbal Open University
02-2024

Skills

  • Time Management
  • Team Collaboration & Coordination
  • Problem Solving & Critical Thinking
  • Attention to Detail
  • Multitasking & Prioritization
  • Customer Service & Client Relations
  • Administrative Support & Office Management
  • Project Coordination & Workflow Management
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides)
  • Inventory & Stock Management
  • Work Planning & Scheduling
  • Performance Monitoring & Reporting

Certification

  • Advanced Google Analytics
  • Google Analytics for Beginners

LANGUAGES

English
Urdu

Personal Information

Timeline

Operations Assistant

IV Wellness Lounge Clinic, Dubai
02.2023 - Current

SEO Specialist

Ikozmik, Pakistan
02.2022 - 01.2023

SEO Executive

Medvidi
05.2020 - 12.2021

Student Counselor & Immigration Consultant

Think Higher Consultant
05.2019 - 02.2020

BS - Accounting and Finance

Allama Iqbal Open University

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Maleeha Jalal