Logistics professional with 19 years of experience in courier, e-commerce, and line haul operations. Expertise in optimizing delivery networks and managing large-scale logistics to enhance financial performance through cost control and process improvements. Proven ability to improve last-mile delivery efficiency and streamline workflows, resulting in increased productivity and service quality. Recognized for leadership and strategic planning skills that drive operational excellence.
Streamlined operations, resulting in a 90% delivery ratio.
Optimised delivery routes, ensuring timely arrivals for all deliveries.
Implemented loss reduction strategies to minimise damages.
Facilitated real-time tracking via Trackify mobile app.
Oversaw rider departures and coordinated timely cash deposits into bank.
E-commerce & Last-Mile Delivery Optimization
Line Haul & Fleet Management
Courier & Logistics Operations
Administration & HR Management
Sales & Customer Service
Accounts & Financial Oversight
Process Optimization & Efficiency
Awarded Best Performance in Operation 2017.
Certificate of Appreciation 2018.
Certificate of application 2019-2020 boosts up retail sale.