Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Malik Wajahat Ali

Malik Wajahat Ali

Nowshera ,Pakistan

Summary

Logistics professional with 19 years of experience in courier, e-commerce, and line haul operations. Expertise in optimizing delivery networks and managing large-scale logistics to enhance financial performance through cost control and process improvements. Proven ability to improve last-mile delivery efficiency and streamline workflows, resulting in increased productivity and service quality. Recognized for leadership and strategic planning skills that drive operational excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work history

E-commerce Operations Manager

Leopards Courier Service (Pvt Ltd).
Peshawar , Pakistan
11.2024 - Current

Streamlined operations, resulting in a 90% delivery ratio.
Optimised delivery routes, ensuring timely arrivals for all deliveries.
Implemented loss reduction strategies to minimise damages.
Facilitated real-time tracking via Trackify mobile app.
Oversaw rider departures and coordinated timely cash deposits into bank.

Line Haul Manager / Area Manager

Leopards Courier Service
Nowshera , Pakistan
09.2009 - 10.2024
  • Piloted change management initiatives to enhance organisational adaptability.
  • Enforced safety regulations, resulting in a reduction of workplace accidents.
  • Delegated tasks efficiently to maximize productivity across teams.
  • Maintained inventory control, minimizing stock shortages.

Operations Manager

Leopards Courier Service
Nowshera , Pakistan
08.2007 - 08.2009
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Managed vendor relationships to ensure timely delivery of services.
  • Created a collaborative work environment for positive team dynamics.
  • Liaised with stakeholders for transparent communication and better decision making.

Data Entry Operator

Leopards Courier Service
Nowshera , Pakistan
05.2005 - 07.2007
  • Maintained consistency in data input with a keen eye for detail.
  • Decreased errors with rigorous attention to detail and double-checking entries.
  • Achieved high levels of productivity with fast typing speed.
  • Handled sensitive customer information confidentially to maintain trust and privacy.

Education

Bachelor of Arts - Arts

Abdul Wali Khan University
Mardan

Master of Arts - Arts

Abdul Wali Khan University
Mardan

Skills

E-commerce & Last-Mile Delivery Optimization
Line Haul & Fleet Management
Courier & Logistics Operations
Administration & HR Management
Sales & Customer Service
Accounts & Financial Oversight
Process Optimization & Efficiency

Languages

Urdu
Advanced (C1)
English
Fluent
Pushto
Native
Hindco
Fluent

Certification

Awarded Best Performance in Operation 2017.
Certificate of Appreciation 2018.
Certificate of application 2019-2020 boosts up retail sale.

Timeline

E-commerce Operations Manager

Leopards Courier Service (Pvt Ltd).
11.2024 - Current

Line Haul Manager / Area Manager

Leopards Courier Service
09.2009 - 10.2024

Operations Manager

Leopards Courier Service
08.2007 - 08.2009

Data Entry Operator

Leopards Courier Service
05.2005 - 07.2007

Bachelor of Arts - Arts

Abdul Wali Khan University

Master of Arts - Arts

Abdul Wali Khan University
Malik Wajahat Ali