Malik Amir Hamza

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Booked and prepared meeting rooms, making arrangements for availability of refreshments.
• Provided meeting support by taking minutes and dictations.
• Compiled and analyzed data to produce reports.
• Edited documents to keep company materials free of grammar errors.

I conduct research to gather relevant data on market trends, consumer preferences, and competitor activities. I was using various tools, surveys, and data sources.I analyze data to identify patterns, trends, and actionable insights. I also monitor and track the activities of competitors in the short video and social media space. I was providing reports and insights to the marketing team on competitor strategies and market positioning. I develop a deep understanding of the Snack Video user base, including their demographics, preferences, and behaviors. This knowledge will help the marketing team tailor their strategies. I assist in segmenting the market to identify target audiences for different marketing campaigns. I was also creating detailed reports and presentations to communicate research findings, trends, and recommendations to the marketing team. I also collaborate with the marketing team to develop marketing strategies based on the insights. I was also offering data-driven recommendations for campaign planning. I stay updated with industry trends, market dynamics, and relevant technological advancements. I also provide updates to the marketing team on new opportunities and potential challenges.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Provided professional services and support in a dynamic work environment.
• Proven ability to learn quickly and adapt to new situations.
• Proven ability to develop and implement creative solutions to complex problems.
• Developed and maintained courteous and effective working relationships.
• Gained strong leadership skills by managing projects from start to finish.
• Resolved problems, improved operations and provided exceptional service.

• Maintained human resources information system and kept employee files up to date and accurate.
• Supported human resources staff with new hire orientations and monthly departmental meetings.
• Evaluated timecards for accuracy on regular and overtime hours.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.