Summary
Overview
Work History
Education
Skills
Timeline
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Malini Ramesh

Malini Ramesh

Administrative Executive
Abudhabi,UAE

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Assistant Manager

HDFC Bank
Palakkad, INDIA
01.2021 - 01.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security to protect employees, customers and property.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Compiled financial data to comply with budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.


Administration Officer

Ahalia School of Optometry
Palakkad, India
12.2020 - 01.2021
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Produced detailed reports to track trends and keep senior management informed.
  • Delivered performance reviews, recommending additional training or advancements.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Processed purchase orders, service contracts and financial reports.
  • Created, prepared and delivered reports to various departments.
  • Managed team petty cash, purchase orders and account transactions.
  • Managed daily payment processing and drafted related financial documents.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Education

MBA - Marketing

Ahalia School of Management
India
07.2019 - 08.2021

Bachelor of Commerce - Commerce

Nehru Arts And Science College
India
07.2015 - 09.2018

Skills

    Operations management

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Timeline

Assistant Manager

HDFC Bank
01.2021 - 01.2022

Administration Officer

Ahalia School of Optometry
12.2020 - 01.2021

MBA - Marketing

Ahalia School of Management
07.2019 - 08.2021

Bachelor of Commerce - Commerce

Nehru Arts And Science College
07.2015 - 09.2018

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Malini RameshAdministrative Executive