Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Malsha Dharmasiri

Malsha Dharmasiri

barista/cashier/waiter
Abu Dhabi,UAE

Summary

  • Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
  • Personable and responsible Cashier with one years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty.

Overview

1
1

Years experience in Supermarket

1
1

Years experience in Barista

4
4

Years of experience in Service Assistant

Work history

Barista/cashier(Part Time)

Mountain Brew Coffee
Colombo, Srilanka
10.2023 - 01.2024
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.

Service assistant

Co/Ananda Balika Government School
Colombo, Srilanka
08.2019 - 01.2023
  • Handled telephone inquiries regarding work in process and service appointments.
  • Kept work areas and customer waiting areas clean, tidy and hazard-free to safeguard staff and customers.

Supermarket Cashier

Family Mart supermarket
Giriulla, Sri Lanka
07.2018 - 09.2019
  • Completed opening and closing procedures each day.
  • Placed fresh and fragile products in separate bags to avoid damage and cross-contamination.
  • Delivered outstanding customer service with friendly and efficient manner.
  • Created a safe environment for customers and staff by maintaining clean and tidy checkout areas.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Displayed and restocked merchandise by following brand guidelines.

Education

High School Diploma -

G.C.E O/L examination 2011-/ G.C.E A/l 2015

Skills

  • Food preparation and safety
  • Quick learner
  • Active listening
  • Teamwork and collaboration
  • Good communication skills
  • Hospitality service expertise
  • Service knowledge
  • Cash handling
  • Time management

Languages

English
Advanced
A1
Sinhala
Fluent
A1
Hindi
Beginner
A1

Certification

  • Certified Of HACCP/ISO 22000 Food Safety Training
  • Project Designing And Research Institute(Diploma Management)
  • Wayamba University Of Sri Lanka (ICT NVQ LEVEL-4)
  • Master Barista Programme (Barista Skills Cafe Management

Timeline

Barista/cashier(Part Time)

Mountain Brew Coffee
10.2023 - 01.2024

Service assistant

Co/Ananda Balika Government School
08.2019 - 01.2023

Supermarket Cashier

Family Mart supermarket
07.2018 - 09.2019

High School Diploma -

G.C.E O/L examination 2011-/ G.C.E A/l 2015

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