Summary
Overview
Work history
Education
Skills
Websites
Certification
ADDITIONAL INFORMATION
ADDITIONAL INFORMATION
Affiliations
Timeline
Generic
Mambo Nicolas Mediny

Mambo Nicolas Mediny

Dubai,Cameroon

Summary

Accomplished professional with expertise in administration and tools such as Windows, ServiceNow, Jira, Miro, and the Microsoft Office suite. Proficient in networking protocols including TCP/IP, DNS, and BGP. Demonstrates strong presentation and verbal skills with a focus on clear communication and problem-solving. Experienced in Agile collaboration frameworks and team building. Possesses a solid understanding of digital marketing and sales psychology. Committed to continuous learning and professional growth within dynamic environments.

Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Highly-motivated Sales Representative with reputation for meeting and exceeding sales goals. Offering years of industry experience and an aptitude for training and mentorship. Skilled in marketing and data analysis.

Talented Sales Representative with excellent lead generation potential and more than years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Seeking similar position with new client.

Overview

2026
2026
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work history

Sales Representative - EBU Corner

MTN Cameroon
2025.01 - 2026.01
  • Perform up-selling and cross-selling of telecom products and services to keep clients satisfied and attain sales targets.
  • Assist and educate customers on theuse of telecommunication and related electronic devices.
  • Communicate new promotions to customers and ensure 90% customers engagement in promotions.
  • Implement different sales techniques and attain sales target of the months.
  • Identify opportunities for process and procedure in improvement to boost sales and customers satisfaction.
  • Perform SIM identification and others on request.
  • Empower customers by educating them on self-services and other channels to ensure prompt resolution.
  • Carried out customer orientation on products and services
  • Escalate unresolved complains, constantly follow up and keep the customer informed on progress made.
  • Perform daily education of customers on the right use services to avoid falling prey to scams and phishing attempts

Security Analyst

DobreTech IT
Buea
- 2024.04
  • Managed the integration of security application and platform system – Checkpoint firewalls, Palo Alto firewalls, SIEM, etc.
  • Analyze client network infrastructure and provide recommendations to security standards, design practice.
  • Support customers with zero trust implementation through evaluation of the current infrastructure.
  • Working and developing an agile working model for the project implementation (Jira, Miro, Slack, Confluence)
  • Configure an integrated Wireless Router and wireless Client Connect Securely to the Internet
  • Explain the Importance of Standards and protocols in Network Communications
  • Install Components to build, repair, or upgrade Personal Computers.
  • Describe Common device hardware and preventative maintenance
  • Explain important concepts in Network Communication, Network types, Components, and Connections
  • Collaborate with team in response to incidents report and work plan

Education

Cyber Security Engineering

University of Buea / Dobrectech
Buea, Cameroon

Skills

  • Administration & Tools: Windows, ServiceNow, Jira, Miro, MS Word, MS Excel, MS Publisher, MS Power Point
  • Networking: TCP/IP, DNS, Routing, BGP,DHCP, etc
  • Presentation and verbal skills, communication with clarity, problem solving, flexible, learner
  • Maturity model, collaborations framework (Agile) and team building
  • Digital marketing understanding
  • Knowledge of sales psychology

Certification

  • Checkpoint Firewall & Management Administration – CCSA
  • Palo Alto Firewall Administration - PCNSE
  • Cisco Certified Network Associate - CCNA
  • Certified Ethical Hacking (CEH)
  • Scrum Master PSM I
  • CompTIA Security +
  • AWS Practitioner & Azure Fundamental
  • Microsoft Operations

ADDITIONAL INFORMATION

Language: Proficient in English
Elementary

ADDITIONAL INFORMATION

Hobbies: Reading, Music & Research

Affiliations

  • Reading, Music

Timeline

Sales Representative - EBU Corner

MTN Cameroon
2025.01 - 2026.01

Security Analyst

DobreTech IT
- 2024.04

Cyber Security Engineering

University of Buea / Dobrectech
Mambo Nicolas Mediny