Manahil Zakaria
Sharjah,UAE
Summary
Dynamic professional with expertise in lead generation, customer negotiation, and closing deals through persuasive communication. Proficient in Microsoft Office Suite and experienced in CRM tools such as Gallabox, Odoo, HubSpot, and Microsoft Dynamics. Demonstrates strong capabilities in executing email marketing campaigns and providing live chat and email support. Skilled in using QuickBooks for bookkeeping, invoicing, and tracking financial records. Possesses exceptional time management and multitasking abilities in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Administrative coordinator
Care Pack Solution
Bur Dubai, Dubai
02.2025 - Current
- Executed sales calls and marketing strategies, achieving a 20-30% increase in sales.
- Managed daily tasks accurately, enhancing productivity through rapid skill acquisition.
- Utilised QuickBooks for invoicing and maintaining precise financial records.
- Resolved customer issues to significantly enhance satisfaction levels.
- Delivered tasks efficiently under pressure while ensuring high-quality standards.
- Oversaw cheque writing and other payment-related functions to maintain financial accuracy.
Administrative assistant
York Star Computers
Bur Dubai, Dubai
08.2024 - 01.2025
- Managed meetings, emails, and schedules using Outlook, Teams, and calendar tools.
- Prepared documents and presentations using Microsoft Word, Excel, and PowerPoint.
- Handled data entry and client records through Odoo, Gallabox, and HubSpot CRMs.
- Supported communication and follow-ups with leads using CRM automation tools.
- Streamlined administrative tasks using Microsoft Office Suite and CRM platforms.
Education
Computer science
Pakistani Islamia Higher Secondary School
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- CRM Tools: Gallabox, Odoo, HubSpot, Microsoft Dynamics
- QuickBooks (bookkeeping, invoicing, financial tracking)
- Email marketing campaigns
- Customer support: Live chat & email communication
- Time management
Certification
Advanced Microsoft Office Specialist– (Oasis Educational Institute, jan-2025 to feb-2025)
- Proficient in Microsoft office (Word, Excel, PowerPoint, Outlook)
- Advanced Excel (Formulas, Pivot Tables)
- Document formatting & report preparation
- Email and calendar management (Outlook)
- Office Administration & Clerical Support
- Scheduling & Meeting coordination
Languages
English
Fluent
Urdu
Native
Arabic
Intermediate
Affiliations
- Public Speaking – Enhances communication and persuasion skills.
- Debating – Develops negotiation and argumentation skills.
- Reading Books – increases knowledge
Accomplishments
- Silver Medallist in Sophomore and Junior Year
- Participation in public speaking and debate
- Led a project that earned recognition in the NSTI festival
- Proficient in coding languages such as C++ and HTML
- Won in Regional Basketball Championship
Timeline
Administrative coordinator
Care Pack Solution
02.2025 - Current
Administrative assistant
York Star Computers
08.2024 - 01.2025
Computer science
Pakistani Islamia Higher Secondary School
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