Manal Binismail
Dubai
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
12
12
years of professional experience
Work History
Manager - Consumer Awareness Unit
Dubai Economy And Tourism
2015.04 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Senior Presenter
Sheikh Mohammed Center For Cultural Understanding
2012.09 - 2014.01
- Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
- Contributed subject matter expertise as a panelist or guest speaker at conferences or events related to my field.
- Actively sought out opportunities for professional development to stay current with industry trends and emerging technologies that could enhance my presentations.
- Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences.
- Utilized storytelling techniques to create memorable experiences for audience members, fostering long-lasting connections with the content presented.
- Developed and delivered informative and engaging presentations on various topics, leading to increased knowledge retention among attendees.
- Customized presentation style based on audience demographics, adapting tone and language to suit different groups'' needs.
Education
MINI MBA Program - Management of Business Administration
Human Network International
Dubai, United Arab Emirates04.2023
Innovation Master - Innovation Management Level 2: Innovation Master
Global Innovation Management Institute
09.2020
Innovation Associate - Innovation Management Training Level 1
Global Innovation Management Institute
Dubai, United Arab Emirates02.2020
No Degree - The Innovation Accelerator Program
Sia Institute
Dubai, United Arab Emirates02.2019
Professional Diploma - Commercial Compliance And Consumer Protection
Dubai Institute For Human Resources Development
Dubai, United Arab Emirates08.2018
Bachelor of Business Management\ Marketing , United Arab Emirates - Business
Higher Colleges of Technology
Dubai, United Arab Emirates2013
Higher Diploma in Tourism & Event Management - Tourism & Event Management
Higher Colleges of Technology
Dubai, United Arab Emirates2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Strategic Planning
- Project Management
- Cross-Functional Teamwork
- Staff Development
- Business Administration
- Marketing
- Negotiation
- Business Planning
- Teamwork and Collaboration
- Employee Coaching and Mentoring
- Project Planning
Languages
Arabic
English
Timeline
Manager - Consumer Awareness Unit
Dubai Economy And Tourism
2015.04 - Current
Senior Presenter
Sheikh Mohammed Center For Cultural Understanding
2012.09 - 2014.01
MINI MBA Program - Management of Business Administration
Human Network International
Innovation Master - Innovation Management Level 2: Innovation Master
Global Innovation Management Institute
Innovation Associate - Innovation Management Training Level 1
Global Innovation Management Institute
No Degree - The Innovation Accelerator Program
Sia Institute
Professional Diploma - Commercial Compliance And Consumer Protection
Dubai Institute For Human Resources Development
Bachelor of Business Management\ Marketing , United Arab Emirates - Business
Higher Colleges of Technology
Higher Diploma in Tourism & Event Management - Tourism & Event Management
Higher Colleges of Technology
Similar Profiles
Amna Thani JumaAmna Thani Juma
Principal Executive at Dubai Entrepreneurship Academy Department of Economy and TourismPrincipal Executive at Dubai Entrepreneurship Academy Department of Economy and Tourism
Jeannen CalantasJeannen Calantas
Contract and Archiving Specialist at Department of Economy and TourismContract and Archiving Specialist at Department of Economy and Tourism
Siju ChandranSiju Chandran
Operations Manager at View Trip Tourism DubaiOperations Manager at View Trip Tourism Dubai