Manal Nemer
Dubai
Summary
Experienced sales professional with a robust background in both insurance and banking sectors, specializing in senior sales executive roles. With a successful track record spanning years in sales, offer demonstrated expertise in optimizing team performance, orchestrating strategic business development initiatives, and fostering robust client relationships within both the insurance and banking realms. Profound understanding of insurance products coupled with outstanding sales proficiency has consistently propelled to surpass targets and achieve outstanding outcomes.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Al Radaa For Military Supplies
02.2021 - Current
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Promoted a positive company image by representing the CEO at events, meetings, and conferences.
- Served as a primary point of contact for the CEO''s direct reports, assisting them with their requests or directing them to appropriate resources.
- Coordinated events, prepared agendas and managed schedule for CEO.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Took notes and dictation at meetings.
Sales Advisor
Zurich Insurance
05.2022 - 10.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Tele Sales Executive
First Abu Dhabi Bank
02.2020 - 06.2020
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Developed strong relationships with clients for increased customer retention and repeat business.
Legal Assistant
Khairallah Advocates And Legal Assistant
02.2019 - 05.2019
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Freelancer Sales
Elite Promo
05.2014 - 01.2019
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Education
Bachelor of Public Relation -
American University in The Emirates
Dubai, United Arab Emirates05.2020
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Creative Thinking Capacity
Additional Information
Date of birth: 22 Jan 1996
Nationality: Syrian
Marital status: Single
Languages
Arabic
English
Timeline
Sales Advisor
Zurich Insurance
05.2022 - 10.2023
Personal Assistant
Al Radaa For Military Supplies
02.2021 - Current
Tele Sales Executive
First Abu Dhabi Bank
02.2020 - 06.2020
Legal Assistant
Khairallah Advocates And Legal Assistant
02.2019 - 05.2019
Freelancer Sales
Elite Promo
05.2014 - 01.2019
Bachelor of Public Relation -
American University in The Emirates
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