Manar Abdi
Software Engineer
Dubai
Summary
A system Specialist with 3 years of experience. Holds a Computer Science bachelor’s degree. Currently working with Emirates Transport and is responsible for Testing, Reporting, Troubleshooting, resolving, and recommending improvement for the systems and platforms. Skilled in Programming, Operations Management, and IT Skills. Seeking a full-time job in the IT field.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
School Transportation System Specialist
Emirates Transport
Dubai
2020.07 - Current
- Troubleshoot system stoppages and the determined best course of action to maintain system uptime.
- Trained employees in schools' to use the system, overseeing the onboarding process and verifying trainee competence.
- Planned, designed and performed manual and functional project testing and reported defects.
- Monitored system and application availability and performance information to support efficient operation.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Software Engineer (CISCO Development Team)
Exalt Technology
Ramallah
2018.07 - 2019.08
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Tracked, prioritized and organized defects with PI and DNAC Center, working with development team to facilitate timely corrections.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Optimized test cases to maximize success of manual software testing.
- Maintenance and support of CISCO routers and switches, including major refactoring of existing code modules to allow integration with the new one.
Education
Bachelor of Science - Computer Science
Al-Najah National University
Nablus, Palestine 2014.07 - 2018.07
Skills
Systems troubleshooting
undefinedTimeline
School Transportation System Specialist
Emirates Transport
2020.07 - Current
Software Engineer (CISCO Development Team)
Exalt Technology
2018.07 - 2019.08
Bachelor of Science - Computer Science
Al-Najah National University
2014.07 - 2018.07
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