MANAV SAMOTA
Dubai
Summary
15+ years of successful record in the Middle East and India. Demonstrated success driving teams in highly competitive markets. Proficient at driving growth of company revenues and improving team performance. Tenacious in building new business, securing customer loyalty and developing strong relationships with internal and external business partners.
Overview
16
16
years of professional experience
Work History
Divisional Head
ODS GLOBAL OF SB INTERNATIONAL GROUP
12.2022 - Current
- Directing, overseeing, leading, and supporting everyday operational aspects of the division including operations, customer service, human resources, administration, logistic and sales departments
- Responsible for Contract Management, Planning, Budgeting, Services (Supply,
- Installation, Maintenance & Modernization), Business Development, Evaluation of strategic business goals and Objectives of the company
- Handles customer enquiries and resolves complaints
- Promotes and maintains cordial customer relationship
- Ensures a safe working environment by conducting site inspections and by enforcing through line management safety disciplines according to Company requirements and government regulations
- Conducting regular staff meetings to review on-going operations, trouble-shoot areas needing corrective action, issues related to employees, key performance indicators (KPI's), best practice, benchmarks, and budget review
- Bring out the best of branch’s personnel by providing training, coaching, development, and motivation
- Managing and delivering challenging budget targets, with capability of developing innovative approaches to grow revenue and improve margin
- Understand and avoid financial risk, and drivers of cost
- Understand the financial outputs ensuring that the service is within budget
- Managing all the department’s budget ensuring that they are delivering value for money within the allocated budget.
General Manager
APPEX SMART INTERNATIONAL LIFTS TRADING, A1 FIREFIGHTING
09.2018 - 11.2022
- Responsible for Contract Management, Planning, Budgeting, Services (Supply,
- Installation, Maintenance & Modernization), Business Development, Evaluation of strategic business goals and Objectives of the company
- Directing, overseeing, leading, and supporting everyday operational aspects including operations, customer service, human resources, administration, logistic and sales departments
- Conducting regular staff meetings to review on-going operations, trouble-shoot areas needing corrective action, issues related to employees, key performance indicators (KPI's), best practice, benchmarks, and budget review
- Managing and delivering challenging budget targets, with capability of developing innovative approaches to grow revenue and improve margin
- Understand and avoid financial risk, and drivers of cost
- Understand the financial outputs ensuring that the service is within budget
- Managing all the department’s budget ensuring that they are delivering value for money within the allocated budget
- Assess local market condition to identify current and prospective sales opportunities accordingly develop a business plan for new business opportunities.
Branch Manager
MASSAED ELEVATORS
09.2017 - 09.2018
- Assess international market to identify current and prospective sales opportunities, especially in the MENA region
- Direct all operational aspects including distribution operations, customer service, human resources, finance, administration, and sales
- Conducting regular staff meetings to review on-going operations, trouble-shoot areas needing corrective action, issues related to employees and budget review
- Continuously review key performance indicators (KPI's), best practice, and review benchmarks
- Develop forecasts, financial objectives and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development, and motivation
- Evaluating employee performance, recognizing employee achievements, and encouraging excellence in the work environment
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration
Regional Director of Sales and Operations
INTEGRATED TECHNICAL SERVICES & FACILITIES MANAGEMENT, MASTERS SECURITY, ALI OMRAN AL OWAIS GROUP
03.2014 - 08.2017
- Responsible for Sales & Marketing, Contract Management, Planning, Budgeting, Facility
- Management and Maintenance, Security Services, Development, Evaluation of strategic business goals and Objectives of the company
- Conducting regular staff meetings to review on-going operations, trouble-shoot areas needing corrective action, issues related to employees and budget review
- Managing and delivering challenging budget targets, with capability of developing innovative approaches to growing revenue and improving margin
- Establishing continuous improvement strategies which promote efficiency, best practices and high levels of customer satisfaction
- Support the development of initiatives including contract proposals, cost reduction strategies, contract management plan and customer improvement plan
- Establishing and maintaining the PPM schedule, Contract Management Plan, Training
- Plan, Succession Plan and associated Health & Safety documentation for every contract
- Working with the Contracts Department, ensure all core sub-contractors are officially engaged with a valid contract, within budget and have a clear scope of works
- Tender FM services and Security Services including writing scopes, KPIs and contracts; tendering, assessing proposals and making recommendations, award and monitoring all contracts to ensure compliance and provision of expected levels of service
- Conduct reviews and evaluations for cost reduction opportunities
- Drive growth plans for all contracts to optimize profitability
- Understand and avoid financial risk, and drivers of cost
- Understand the financial outputs ensuring that the service is within budget
- Manage the department ensuring that staff are identified, trained, retained, are competent and their outputs meet the company’s expectation. Carrying out appraisals, as required.
- Reviewing project proposal or plan to determine time frame, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
- Establishing work plan and staffing for each phase of project and arrange for recruitment or assignment of personnel with the Group HR office.
Manager
Elevator Engineering Enterprises (EEE) LLC
03.2012 - 02.2014
Sr. Modernization Sales Executive
ThyssenKrupp Elevator
02.2010 - 02.2012
Sales Executive
KONE Elevator India Private Limited
03.2007 - 01.2010
Education
MBA - Marketing
IMM, New Delhi /AICTE (INDIA)
India 2007
PGDM (Finance) - Finance
IMM, New Delhi /AICTE (INDIA)
India 2007
Bachelor of Science -
Rajasthan University
India2005
Skills
- P& L Management
- Policy Development and Enforcement
- Financial Controls Implementation
- Budgeting and expense optimization
- Strategic Consulting
- Project Management
- Process Improvement
- Business Management
- Operational Leadership
- Strategize Business Plans
- Strategic Partnerships
- Business Accumen
Accomplishments
- Achieved a growth of 150+ various brands elevators AMC and awarded with AED 5.7 million worth of Modernization jobs within 6 months of the new division in ODS Global.
- Re-establishment and Re-structuring of Appex Smart International Lifts Trading within the UAE market and acquired distributorship of many prestigious elevator brands for the company.
- Re-establishment and Re-structuring of Integrated Technical Services Company as a Full Facilities Management Company within the UAE market with 11.3% Net Profit per annum.
- Achieved a growth of 500+ employees from 2 employees within three years period for Integrated Technical Services FM and Masters Security company.
- One of my projects won the Project of the Year 2011 award in Elevator Modernization category worldwide while working with ThyssenKrupp Elevator UAE for Crescent Tower – Sharjah, UAE given by Elevator World Magazine
IT Related Skills
- SAP ERP
- Salesforce
- Monday.com
- CAFM
- Tally software systems
Personal Details
- Date of Birth : 05-10-1984
- Nationality : Indian
- Marital Status : Married Driving
- License : LMV Automatic (UAE & India)
- Language Known : English, Hindi, Beginner’s Proficiency in French.
Timeline
Divisional Head
ODS GLOBAL OF SB INTERNATIONAL GROUP
12.2022 - Current
General Manager
APPEX SMART INTERNATIONAL LIFTS TRADING, A1 FIREFIGHTING
09.2018 - 11.2022
Branch Manager
MASSAED ELEVATORS
09.2017 - 09.2018
Regional Director of Sales and Operations
INTEGRATED TECHNICAL SERVICES & FACILITIES MANAGEMENT, MASTERS SECURITY, ALI OMRAN AL OWAIS GROUP
03.2014 - 08.2017
Manager
Elevator Engineering Enterprises (EEE) LLC
03.2012 - 02.2014
Sr. Modernization Sales Executive
ThyssenKrupp Elevator
02.2010 - 02.2012
Sales Executive
KONE Elevator India Private Limited
03.2007 - 01.2010
MBA - Marketing
IMM, New Delhi /AICTE (INDIA)
PGDM (Finance) - Finance
IMM, New Delhi /AICTE (INDIA)
Bachelor of Science -
Rajasthan University
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