Mandeep Kaur
Summary
I am a dedicated individual worked as Administrative Assistant and Medical Receptionist with 5 years of experience in office administration, front desk operations, customer service and Patient Registration. Skilled in managing schedules, handling communications, and maintaining efficient office workflows, participate in team meetings and online client meetings to discuss.
Overview
5
5
years of professional experience
Work History
Front Desk and Patient Registration
Rapid RCM Solutions
05.2023 - 02.2025
- Greeted and assisted visitors, ensuring a professional and welcoming front desk presence
- Managed incoming calls, emails, and correspondence, directing inquiries appropriately
- Scheduled appointments, coordinated meetings, and maintained office calendars
- Processed invoices, expense reports, and other administrative documents
- Collecting and recording a patient’s personal, Medical and Insurance information
- Assisted with data entry, filing, and maintaining accurate office records
Office Admin Cum Receptionist
Knack Global
06.2022 - 04.2023
- Provided exceptional customer service to clients and staff, addressing inquiries efficiently
- Maintained front desk security protocols and ensured confidentiality of sensitive information
- Assisted with event planning and internal communication support
- Created and formatted documents, reports, and presentations
- Collaborated with departments to enhance office efficiency and workflow
Customer Support
Competent Synergies
10.2019 - 02.2022
- Assisted customers via phone, email, and live chat, ensuring prompt and effective issue resolution
- Maintained a high customer satisfaction rating through clear communication and problem-solving
- Worked with different departments to address customer concerns and improve service
- Handled customer inquiries and provided solutions tailored to their needs
- Assisted in training new team members on customer service procedures
Education
B Tech -
Eternal University
06-2019
Skills
- Office Administration
- Customer Support
- Front Desk Operations
- Reception Operations
- Appointment Scheduling
- Customer Service
- Client Relations
- Data Entry
- Document Management
- Multitasking
- Time Management
- MS Office Suite
- Phone Correspondence
- Email Correspondence
- Patient Registration
- Application Submission
Languages
- English
- Hindi
- Punjabi
Personal Information
- Visa: visit visa
- Visa Expiry: 08/04/25
Timeline
Front Desk and Patient Registration
Rapid RCM Solutions
05.2023 - 02.2025
Office Admin Cum Receptionist
Knack Global
06.2022 - 04.2023
Customer Support
Competent Synergies
10.2019 - 02.2022
B Tech -
Eternal University
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