Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Work availability
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Manikandan Sellamuthu

Dubai,UAE

Summary

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Specialises in solving [Type] problems. Continuously seeks out learning and professional development opportunities to better serve organisation with proactive and successful solutions. Focused on optimisation and timely support for diverse needs.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Amazon problem solve

Inbound Problem solver
Deira, UAE
06.2022 - Current
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Improved business process support and optimisation through continuously improved toolset.
  • Outlined problems and made proactive solutions to support quick resolution.
  • Analysed and understood situations to develop action plans.
  • Improved efficiency and productivity by acquiring new skills.
  • Developed plans and strategies to promote continuous improvement.

Store supervisor

TVS breaks indian
chennai , India
01.2021 - 01.2022
  • Resolved complaints to achieve full customer satisfaction.
  • Led daily operations to maintain smooth store running.
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Kept updated inventories for reliable stock management.
  • Managed stock levels to maximise sales opportunities.

Team supervisor

Eureka forbes
Coimbatore , India
05.2020 - 01.2021
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Coached team members through new or difficult workflows.

Education

Bachelor of Commerce - Business development

Muthayammal College
Muithayammala
08.2016 - 03.2019

Skills

  • Knowledge of [Software]
  • Sales data analysis
  • Team supervision
  • Leadership
  • Business development
  • Lead management
  • Operations analysis
  • Process development

Languages

English
Advanced

Affiliations

  • Traveling
  • Book reader
  • software learner

Accomplishments

Best performer Award 2 times for Problem Solving at amazon and 1 time best team leadership award

Timeline

Amazon problem solve

Inbound Problem solver
06.2022 - Current

Store supervisor

TVS breaks indian
01.2021 - 01.2022

Team supervisor

Eureka forbes
05.2020 - 01.2021

Bachelor of Commerce - Business development

Muthayammal College
08.2016 - 03.2019

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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afternoon
evening
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Manikandan Sellamuthu