Maninder Kaur
Abu Dhabi,UAE
Summary
Experienced HR professional specializing in training and development, with a strong focus on soft skills and business communication. Proven track record in leadership, curriculum development, and instructional design that supports organizational growth. Expertise in facilitation, and employee performance management, emphasizing conflict resolution and team leadership. Committed to enhancing workforce capabilities through innovative training solutions and strategic coaching.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Senior HR and Soft Skills Trainer
Time Training Center
Abu Dhabi, UAE
12.2019 - Current
- Facilitated business management HR leadership and soft skills training programmes across various industries including aviation, oil & gas, and government sectors.
- Developed training content and curriculum to address organisational and employee needs.
- Delivered HR-specific workshops focusing on employee performance, conflict management, and leadership development.
- Supported office management training programmes to enhance operational efficiency in administrative roles.
- Conducted high-impact presentation skills workshops for mid to senior-level management.
- Guided employees on HR best practices and office management across multiple industries.
- Tailored training programmes in business communication skills for government employees.
- Organised workshops on enhancing verbal, non-verbal, and written communication for government professionals.
- Conducted needs assessments to identify skill gaps and tailor training solutions accordingly.
- Mentored junior trainers, providing guidance on best practices in training delivery and design.
- Evaluated training effectiveness through feedback surveys and made improvements based on findings.
- Developed tailored training materials for improved comprehension.
- Trained learners responsively, adapting to unique needs and abilities.
- Evaluated development plans against key objectives to maintain wider business growth.
- Outlined HR objectives and assessed learning outcomes to guide planning activities.
HR operations manager
Sparoo Enterprise
Punjab, India
03.2015 - 07.2019
- Managed HR operations to streamline recruitment processes and enhance employee engagement.
- Coordinated onboarding programmes to ensure smooth integration for new hires.
- Developed training initiatives to foster talent development and succession planning.
- Conducted employee satisfaction surveys to gather feedback and drive improvements.
- Mentored HR team members to enhance skills and promote professional growth.
- Reviewed and updated company policies, ensuring compliance with employment law.
- Compiled comprehensive HR reports for informed decision-making at executive level.
- Led recruitment campaigns to attract high-quality candidates.
- Improved employee retention rates through strategic HR initiatives.
- Developed a robust onboarding process, improving new hire productivity levels.
- Ensured data protection compliance in all HR records management activities.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Advised senior management on employee corrective actions.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Wrote and maintained employee handbook covering company policies and mission statement.
- Held company-wide town hall meetings to convey updates.
- Recruited, hired and trained new employees to optimise profitability.
Training and Content Developer
British Educare
Punjab , India
02.2013 - 11.2014
- Developed engaging training materials that enhanced learner retention and engagement.
- Collaborated with subject matter experts to ensure accuracy and relevance of content.
- Implemented innovative instructional design techniques to improve training effectiveness.
- Evaluated training outcomes to identify areas for improvement and future development.
- Facilitated workshops and seminars to promote best practices in learning and development.
- Developed engaging content by researching industry-related topics.
- Edited work from other writers or team members – improving overall standard of company's published content.
- Proofread text to confirm spelling, grammar and style accuracy.
- Produced engaging headlines to capture target audience.
- Revised content to quality assure text and achieve alignment with brand style.
Education
Bachelor of Business Administration -
Kamla Nehru College for Women
PunjabSkills
- HR training and development
- Soft skills training
- Business communication and presentation
- Leadership and management
- Office management and administration
- Curriculum development and instructional design
- Facilitation and public speaking
- Employee performance management
- Team leadership and conflict resolution
- Coaching and mentoring
Certification
- CHRP and CHRM Certification
- Certification in Train the Trainer – National Institute of Skills Training
- Certification in Office Administration – Oxford Home Study
- British Council Master Teacher Training
- Learning and Development Certification – International Language Campuses
- EF Standard English Test – EF Set
- HR Leadership and Compliance Workshop
- Advanced Facilitation Skills for Trainers
- Soft Skills Mastery: Leadership & Communication
KEY TRAINING PROGRAMS DELIVERED
- Business Communication Skills Training,
- Communication Skills,
- Business Management Skills,
- Presentation and Leadership Skills Training,
- HR and Office Management Training,
- Key Performance Indicators Training
- UAE Labor Law Training
- Certified Human Resource Professional Training
- Certified Human Resource Manager Training
- Compensation & Benefits Training
Languages
English
Advanced
Hindi
Native
Punjabi
Native
References
References available upon request.
Timeline
Senior HR and Soft Skills Trainer
Time Training Center
12.2019 - Current
HR operations manager
Sparoo Enterprise
03.2015 - 07.2019
Training and Content Developer
British Educare
02.2013 - 11.2014
Bachelor of Business Administration -
Kamla Nehru College for Women