Manish Keshwani
Sharjah
Summary
Business-driven Business Support officer always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. Offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Experienced professional with a successful career in banking/Financial sector business development and customer relations
Overview
11
11
years of professional experience
Work History
Business Support Officer
Commercial Bank Of Dubai
09.2022 - Current
- Cultivate and sustain robust connections with premium business banking clients, focusing on elevating assigned CASA and FX growth for strengthened partnerships.
- Understand client’s financial needs and objectives, providing tailored solutions to meet their business goals.
- Ensure adherence to KYC, compliance, and AML policies for portfolio clients, swiftly addressing any inquiries raised with effective solutions.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Develop and implement strategies to expand the portfolio of business banking liabilities within the premium segment.
- Identify cross-selling opportunities for additional banking products and services.
- Collaborate with other departments to maximize revenue generation from existing clients.
- Stay updated on the latest banking products and services, particularly those relevant to premium business clients.
- Collaborate with other relationship managers, product specialists, and support teams to deliver comprehensive solutions to clients.
- Meet and exceed established targets for portfolio growth, revenue generation, and client satisfaction.
Relationship Officer- Multi Products
Deem Finance LLC
11.2017 - Current
- Principal accountability include business development of Multi products for both retail and SME
- Achieving monthly target of Credit Card, Personal Loan and SME Loan (SEMM)
- Generated new business and referral clients in partnership with financial advisors and branch team
- Worked with Digital Sales and Contact Center departments to facilitate communication and deliver personalized solutions to customers
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction
Business Development Manager
Mobilink Telecom Franchise
01.2014 - 02.2017
- Grew sales and boosted profits, applying proactive management strategies
- Managed corporate portfolio and achieved monthly target of Postpaid connections
- Increased sales by offering advice on purchases and promoting additional products
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Applied consultative selling techniques to prospect senior management to close business
Education
Bachelor of Arts - Economics
Shah Abdul Latif University
Khairpur, Sindh01.2013
Intermediate - Pre-Engineering
Govt. Higher Secondary School Kashmore
01.2010
Matriculation - Science
Govt. High School Sardaro Khoso
01.2008
Skills
- Relationship building and management
- Sales Goals
- Policy development and implementation
- Loans
- Financial services
- Banking operations knowledge
- MS Office
- Teamwork
- Data management
- Regulatory Compliance
- MS PowerPoint
- Sales and marketing
- Risk Assessment
- Customer Service
Timeline
Business Support Officer
Commercial Bank Of Dubai
09.2022 - Current
Relationship Officer- Multi Products
Deem Finance LLC
11.2017 - Current
Business Development Manager
Mobilink Telecom Franchise
01.2014 - 02.2017
Intermediate - Pre-Engineering
Govt. Higher Secondary School Kashmore
Matriculation - Science
Govt. High School Sardaro Khoso
Bachelor of Arts - Economics
Shah Abdul Latif University
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