Manish Kumar Singh
Dubai,UAE
Summary
Experienced professional specializing in database management with SQL and Oracle. Proficient in Unix and Windows operating systems, with strong capabilities in BMC Remedy and Excel. Knowledgeable in Power BI and Power Apps, showcasing expertise in data analysis and application development. Committed to utilizing technical skills to enhance organizational efficiency and drive innovation.
Overview
8
8
years of professional experience
Work history
Camp assistant
Pact Employment Services
Dubai, UAE
2026.01 - Current
- Managed equipment inventory, ensuring optimal condition and availability.
- Administered bedtime routines to maintain order and discipline amongst campers.
- Coordinated daily schedules to ensure smooth running of camp activities.
- Ensured camper safety by closely monitoring activities.
- Maintained cleanliness of camp facilities for a hygienic environment.
- Collaborated with other staff members for effective camp management.
- Built positive relationships with clients to encourage continued work attendance.
- Communicated and enforced safety procedures.
Application support engineer
Outworx Solution Pvt Ltd
Pune, India
2022.01 - 2024.11
- Client: IBM Pvt Ltd. Project: Vodafone Essar Ltd.
- Provided L1/L2 support for NPG SAG, TMS, and SmartConnect applications.
- Assisted users by troubleshooting repeated issues and prioritizing fixes with development team.
- Created change requests via BMC Remedy for new changes or deployments.
- Educated clients and users about new application changes or deployments.
- Coordinated with business team on daily application-related issues.
- Used SQL to manipulate data, ensuring accurate reporting.
- Monitored system performance daily, addressing any anomalies promptly.
- Utilized BMC Remedy incident management tool to address user queries daily.
- Compiled daily, weekly, monthly, and KPI reports.
- Supported team members in problem resolution.
- Collaborated with supporting applications such as CPOS, UPSS, EAI, SDPMG, SMSC, CRM.
Software engineer
Outworx Solution Pvt Ltd
Pune, India
2018.09 - 2020.01
- Client: IBM Pvt Ltd. Project: Vodafone Essar Ltd.
- Supported SQL and UNIX environments for application functionality.
- Utilized BMC Remedy and Microsoft Excel for project tracking, reporting and user queries daily through S4 or S3 incidents.
- Compiled daily, weekly, monthly, and KPI reports.
- Monitoring the system performance.
Education
B. Tech - Computer Science & Engineering
Institute Of Engineering & Technology
Faizabad, U.P 2001.04 - /2017
HSC (12th) -
Udai Pratap Inter College
Varanasi, U.P 2001.04 - /2011
SSC (10th) -
Baba Gorakhnath HS
Bhimpurani, Ballia, U.P 2001.04 - /2009
Skills
- Database management with SQL
- Oracle 12c,19c expertise
- Operating systems: Unix and Windows
- BMC Remedy and Excel proficiency
- Power BI and Power App knowledge
Languages Known
English
Hindi
Affiliations
- Cricket, Fitness and Willing to know new things.
Timeline
Camp assistant
Pact Employment Services
2026.01 - Current
Application support engineer
Outworx Solution Pvt Ltd
2022.01 - 2024.11
Software engineer
Outworx Solution Pvt Ltd
2018.09 - 2020.01
B. Tech - Computer Science & Engineering
Institute Of Engineering & Technology
2001.04 - /2017
HSC (12th) -
Udai Pratap Inter College
2001.04 - /2011
SSC (10th) -
Baba Gorakhnath HS
2001.04 - /2009