Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
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Manisha Kharel

Manisha Kharel

Abu Dhabi,UAE

Summary

Motivated and detail-oriented BBA graduate with a strong academic foundation in Human Resources, Organizational Behavior, and Hospitality Management. Strong interpersonal communication abilities, cultural sensitivity, and a commitment to excellence. Seeking to contribute to a dynamic team and grow within a forward-thinking organization.

Overview

1
1
Certification

Work history

Customer Service Intern

Prabhu Bank Ltd.
Butwal, Nepal
  • Provided front-desk customer support by assisting clients with account-related queries and transactions.
  • Handled customer inquiries regarding banking services, products, and procedures both in-person and via phone.
  • Supported account opening, updating customer information, and other administrative tasks.
  • Maintained accurate records of daily transactions and customer interactions.
  • Assisted in resolving customer complaints and escalating issues to the appropriate departments.
  • Learned and followed standard operating procedures related to banking regulations and compliance.
  • Collaborated with team members to ensure timely and efficient service delivery.
    Gained exposure to day-to-day banking operations, including teller services and customer account management.
    Demonstrated professionalism and adaptability in a fast-paced financial environment.

Marketing assistant

Mahakali Auto Traders
Butwal, Nepal

  • Assisting in the promotion of auto parts through digital and traditional marketing channels.
  • Supporting the creation of product catalogs, brochures, and technical spec sheets.
  • Helping manage social media accounts and create content related to auto parts and services.
  • Coordinating with sales teams to gather information on top-selling or featured products.
  • Conducting market research on competitors, pricing, and customer preferences in the automotive sector.
  • Tracking marketing campaign performance and preparing reports.
  • Organizing or supporting trade shows, auto expos, or dealer meetings.
  • Maintaining product listings on e-commerce platforms or the company website.

Education

Bachelor of Business Administration - Management

Butwal Multiple Campus
Butwal, Nepal
/2021 - /2025

High School Diploma - Business

Raja Mahatma Secondary School
Bardaghat Nepal

Skills

  • Communication skills
  • Problem-solving
  • Calm under pressure
  • Teamwork
  • Adaptability
  • Microsoft Office
  • Goggle Workplace
  • Presentation and Report Writing

Languages

English
Intermediate
Nepali
Native
Hindi
Intermediate

Affiliations

  • Travelling
  • Team work
  • Learning about new culture

Certification

  • Entrepreneurial Motivation and Leadership Training
  • Diploma in Computer Application


Timeline

Customer Service Intern

Prabhu Bank Ltd.

Marketing assistant

Mahakali Auto Traders

Bachelor of Business Administration - Management

Butwal Multiple Campus
/2021 - /2025

High School Diploma - Business

Raja Mahatma Secondary School

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Manisha Kharel