Hi, I’m
Manisha Lepcha
Import Logistics Co-ordinator
Sharjah
Summary
Results-driven Import Logistics Coordinator with 8+ years of experience in managing end-to-end import operations. Proven ability to effectively coordinate shipments, communicate with vendors, and ensure timely delivery while maintaining compliance with customs regulations. Adept at optimizing processes to improve efficiency and reduce costs. Seeking a challenging position to utilize my skills and contribute to the success of a dynamic organization.
Furthermore,
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
Overview
16
years of professional experience
2
years of post-secondary education
4
Languages
Work History
Gulf Footwear Co LLCAjman
Import Logistics Coordinator Cum Admin/Receptionist
04.2015 - 06.2023
Job overview
- Efficient coordination of import operations, ensuring timely delivery of goods and adherence to all customs and compliance regulations.
- Implemented and streamlined processes to improve import documentation accuracy, reducing errors by 25% and minimizing delays in shipments.
- Collaborated with international suppliers and freight forwarders to negotiate favorable shipping terms, resulting in a 15% reduction in transportation costs.
- Worked with clearing agent by providing necessary import documents to facilitate clearance of imported goods.
- Served as expert point-of-contact for internal and external questions and issues dealing with import operations to drive consistent communication.
- Maintained open communication with clients and overseas suppliers to update all parties on order and shipping changes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained inventory for back-office supplies, computers and work-stations.
- Performed calculations in overtime, vacation, and prepared final settlement of employees to provide accurate data to accounts payroll team.
Dubai Duty FreeSharjah
Sales Promoter
07.2013 - 09.2013
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual requirements.
Air Deepak Tours And TravelsDubai
Accountant
03.2013 - 05.2013
Job overview
- Prepare profit and loss statement and monthly closing and cost accounting reports.
- Book Keeping
- Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.
- Responsible for handling bank transaction and also keeping record and maintaining bank book.
- Maintaining DSR (Daily Sales Report) of all the 5 branches.
- Responsible for making payment to each respective airline deposits.
MUSTAFA FURNISHING INDUSTRIES SAIF ZONESharjah
Accountant Assistant Cum Administration
12.2009 - 01.2013
Job overview
- Preparing sales invoices & the upkeep of an accurate accounts filing system
- Prepared and manual inputting of month end journal vouchers.
- Inputting, matching, batching and coding of invoices.
- Responsible for follow up receivables and cash collection recovery.
- Ensuring that information is accurately collated & aptly entered into systems
- Managing overall payroll functions of 200+ employees.
- Assist in the preparation of monthly balance sheet and accounts reconciliations.
- Inputting of supplier invoices and employee expense claims to the ledgers.
- Performs general administrative duties such as filing documents, preparing quotations, follow up on e-mails, attend to phone enquiries.
Max New York Life Insurance Co.Kolkata
Tele-marketing Executive
04.2007 - 06.2008
Job overview
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Recorded contact information of customers and potential customers in internal database.
- Obtain customer’s information such as names, address, and payment method and enter orders into system.
- Schedule appointments for sales representatives to meet with
prospective customers. - Responsible for generating 15 quality leads in order to increase sales from prospective clients.
Education
Assembly of God Church SchoolIndia
High School Diploma
04.2005 - 04.2007
Skills
Documentation and Record-Keeping
Effective communication
Problem-Solving
Attention to Detail
Decision Making
Negotiation Skills
Time Management
Customer Service
Cross-Functional Collaboration
Adaptability
Organizational Skills
Computer Proficiency
Confidentiality
Teamwork
Telephone Etiquette
Research Skills
Office Equipment Proficiency
Hobbies
Travelling
Listening to Music
Shopping
Watching Movies
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Import Logistics Coordinator Cum Admin/Receptionist
Gulf Footwear Co LLC
04.2015 - 06.2023
Sales Promoter
Dubai Duty Free
07.2013 - 09.2013
Accountant
Air Deepak Tours And Travels
03.2013 - 05.2013
Accountant Assistant Cum Administration
MUSTAFA FURNISHING INDUSTRIES SAIF ZONE
12.2009 - 01.2013
Tele-marketing Executive
Max New York Life Insurance Co.
04.2007 - 06.2008
Assembly of God Church School
High School Diploma
04.2005 - 04.2007