Manisha Sharma

Curated elite travel experiences, overseeing bespoke charter bookings for 350 passengers—including high-profile film stars and VVIPs—for a luxury wedding in Antalya.
- Directed seamless crew movement for Turkish Airlines, optimizing travel logistics for 200 passengers while maintaining top-tier operational standards.
- Delivered concierge-level airport assistance, ensuring an effortless check-in experience for distinguished guests at Turkish Airlines counters.
- Thrived in high-stakes environments, proactively solving challenges while delivering exceptional service tailored to exclusive clientele.

• - Manage online travel portal sales, payment receipts, and subagent coordination in the UAE market
• - Communicate airline deals and industry updates to agents
• - Utilize fare comparison tools to book challenging sectors and secure special fares
• - Optimize ticket holdings for maximum revenue and client benefit
• - Serve corporate and diplomatic clients, managing travel arrangements and ticket issuance
• - Oversee Afghanistan market operations, supporting non-IATA offices with ticket issuance and reissuance
• - Book hotels through various sources
• - Provide afterhours client support
• - Assist with inbound services, including UAE visa processing and immigration posting
• - Train new staff on reissuance, refunds, and GDS systems
• - Leverage GSA partnerships for special fares in Afghanistan.

• Company Overview: (mall Of Emirates)
• - Plan and sell comprehensive travel services, including transportation, accommodations, insurance, and luxury packages
• - Collaborate with clients to provide personalized travel recommendations
• - Manage high-profile bookings for Royal Families and VVIP clients
• - Design customized luxury travel packages and group bookings
• - Negotiate rates with suppliers to secure better deals for clients
• - Establish and maintain contracts with offline suppliers
• - Foster relationships with suppliers, airlines, and industry partners
• - Provide travelers with relevant information and materials
• - Book transportation, accommodations, and rental services
• - Develop promotional strategies to drive sales
• - Conduct research on destinations and travel services
• - Analyze client specifications to recommend suitable travel packages
• - Resolve travel-related issues and complaints
• - Attend industry seminars and training
• - Maintain accurate records, including client files and financial reports
• - Meet and exceed sales and profit targets.
• (mall Of Emirates)

• Company Overview: Dubai
• - Provide exceptional customer service to passengers, clients, and agents through various channels
• - Manage flight reservations, ticketing, and confirmations
• - Facilitate 'OK to Board' approvals and process cancellations, billing, and payments
• - Address customer queries and provide personalized travel solutions
• - Compile and submit daily sales reports and forecast sales for the upcoming month
• - Arrange transfer services and manage ticketing for airline staff
• - Provide hotel accommodations and vouchers for disrupted flights
• - Supervise and guide reservation staff to improve product knowledge and sales techniques
• - Maintain a balance between management and staff, assisting with refund approvals
• - Report directly to the Regional Manager, assuming Sales and Reservation Manager responsibilities.
• - Worked with various branches, including Indigo, Jat Airways, Al Qouz, Deira City Center, Knowledge Village, and Burdubai
• - Collaborated with ASU and managed major corporate accounts, such as Petronas and Emirates NBD.
• Dubai

• Company Overview: Dubai
• - Manage flight bookings and issue tickets using Galileo and Saber systems
• - Coordinate luxury travel arrangements for high-profile clients, including VVIP Bollywood stars
• - Provide personalized travel services for corporate clients, including air ticket issuance and customized holiday packages
• - Stay current with airline fare changes and promptly notify the office
• - Arrange conferences, meetings, and other events as needed.
• Dubai

• Company Overview: Dubai, UAE
• - Coordinate and manage travel arrangements for corporate clients, including flight reservations and ticket issuance
• - Design and deliver customized holiday packages to meet clients' specific travel needs
• - Monitor and update airline fare changes, ensuring timely notification to the office
• - Assist with conference and meeting planning, including venue bookings and logistics
• - Perform administrative tasks as required, maintaining efficient office operations.
• Dubai, UAE