Manisha Singh
Strategy & Operations - Business Analyst
Dubai,UAE
Summary
Expert in data analytics (Looker/ Data Studio, SQL, Power BI, Tableau) and financial modeling to optimize processes, drive growth, and support executive decisions. Skilled in process improvement using Lean Six Sigma and agile methodologies, enhancing operational efficiency and performance. Delivers actionable insights, engages stakeholders effectively, and aligns cross-functional teams to achieve strategic goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
10
10
Certificates
Work History
Data Analyst - Strategy & Operations
Physics Wallah Gulf
Dubai, UAE
09.2024 - Current
- Spearheaded data-driven process optimization, increasing workflow efficiency by 72%, eliminating bottlenecks, and reducing response times by 18% across critical operational functions.
- Performed comprehensive cost analysis to uncover savings opportunities, realizing a 13.5% reduction in operational expenditures annually while maintaining quality standards. Managed financial reporting and ensured precise communication of financial insights to senior management.
- Developed and automated interactive dashboards using Looker Studio, SQL and Power BI, cutting report generation time by 42%, and served as the sole administrator for the GCC database, enhancing stakeholder access to real-time insights and boosting decision-making efficiency by 23%.
Team Lead – Strategy & Operations Business Analyst
Think and Learn Private Limited
Jaipur, India
02.2022 - 08.2024
- Executed advanced analytics to extract actionable insights, recognizing trends and patterns that shaped executive strategy, driving a 17% improvement in data-driven decisions.
- Fostered stakeholder engagement by creating transparent communication channels and providing regular progress updates, achieving a 98% stakeholder satisfaction rate and strengthening cross-team collaboration.
- Generated accurate financial forecasts from historical data, achieving a variance of less than 5%, which enabled more precise budget planning and financial decision-making.
- Mentored junior analysts on data visualization, data integrity, and analytical best practices, contributing to a 30% increase in team performance and professional development.
Associate – Strategy & Operations Business Analyst
Think and Learn Private Limited
Bengaluru, India
02.2021 - 01.2022
- Ensured full compliance with data protection regulations, maintaining 100% security for sensitive information and reinforcing data integrity across all systems.
- Produced high-quality reports with 99% accuracy, supporting strategic initiatives and enhancing the reliability of data for leadership decision-making.
- Identified and implemented internal process enhancements, contributing to a 41% boost in customer satisfaction by optimizing workflows and addressing operational inefficiencies.
- Collaborated with multi-disciplinary teams to improve business processes, achieving a 78% improvement in operational performance through targeted data analysis.
Education
Bachelor of Technology - Information Technology (IT)
Uttar Pradesh Technical University
Prayagraj, Uttar Pradesh 04.2015 - 04.2019
Skills
Technical Skills: Statistical analysis, data modeling, visualization (Tableau, Power BI), reporting (Data Studio), Leadsquared, Orderhive, Achieve, Salesforce, Google Sheets, Advanced Excel, SQL, Macros
Accomplishments
- Honored INR 60K Amazon Coupon for Excellent Track Record | Think & Learn
- Outstanding Service Record | Think & Learn
- Testimonial published in News Letter | Hindustan Times & Times of India
- Academic Excellence Award (10 CGPA) | Central Board of Secondary Education (CBSE)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Certification
Tableau Essential Training
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsProjects
- Created a Performance Dashboard that improved associates' productivity and efficiency by 21%.
- Analyzed Product (BTC, Aakash, BYJUS Classes, and IAS) Performance, increased sales conversions by 20% and total sales by 25%, improving decision-making and team performance.
- Designed Upfront Revenue Insights, increased annual revenue by 12% and net profit margins by 10% through enhanced predictive accuracy and cost reductions.
- Increased booking efficiency by 79%, reduced errors by 98%, and boosted trial-to-paid conversion rates by 15% through a comprehensive Trial Class Booking Tracker.
Interests
Discovering new destinations, immersing in diverse cultures, and gaining fresh perspectives through travel and exploration, fostering creativity and personal growth
Building meaningful connections with diverse individuals, networking to exchange ideas and foster collaboration, and engaging in activities that promote professional and personal growth through social interactions
Embracing professional and stylish attire, maintaining a polished appearance, and leveraging fashion to enhance confidence and leave a lasting impression in both personal and professional settings
Software
Tableau
Power BI
SalesForce
Looker Studio
AppSrcipt
Macros
LeadSquared
ClassPro
MySQL
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Data Analyst - Strategy & Operations
Physics Wallah Gulf
09.2024 - Current
Team Lead – Strategy & Operations Business Analyst
Think and Learn Private Limited
02.2022 - 08.2024
Associate – Strategy & Operations Business Analyst
Think and Learn Private Limited
02.2021 - 01.2022
Bachelor of Technology - Information Technology (IT)
Uttar Pradesh Technical University
04.2015 - 04.2019
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