Manoj Bokhiriya
Dubai,United Arab Emirates
Summary
Enterprising Head of Sales with solid history in retail and branding. Works hard to deliver objectives and keep customers satisfied.
Remarkable Sales and Marketing Manager with experience in conducting market research and detecting growing trends to stay ahead of game. Charismatic and engaging in establishing cordial relationships with customers. Exceeds sales targets by using innovative strategies.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Head of Sales & Buyer
New Bellbird Apparels
Dubai, United Arab Emirates
06.2013 - Current
- Drove improvement of quality and customer service standards, maintaining client satisfaction scores.
- Established affiliate marketing initiatives to access new audiences, bringing in additional product sales.
- Exceeded sales and profitability goals by researching markets to identify and capitalize on unmet needs.
- Worked with sales team to solicit and sell products and services to potential clients.
- Operated CRM software to manage sales activities, pipelines and teams.
- Improved visibility and brand awareness by developing creative, engaging advertising campaigns.
- Applied new tools and multi-channel approaches to generate demand for products and services.
- Mapped strategic accounts and developed and executed strategies to penetrate desired markets.
- Supported digital marketing teams to convert inquiries into valid purchase agreements.
- Spearheaded transition to new platforms, boosting online interactions and sales.
- Crafted high-impact presentations and business proposals for new and existing clients.
- Implemented creative pricing strategy, improving gross margin and profit.
- Directed sales and marketing initiatives, expanding market share to new segments.
- Conducted progress meetings with clients to determine new requirements.
- Maintained profitability, purchasing goods and services in line with cost, quality and delivery targets.
- Analysed supplier performance to maximise supply chain effectiveness and mitigate risks.
- Prevented overspending, ensuring costs were controlled within bill of material targets.
- Built and maintained rapport with existing and new suppliers to ensure high level of quality.
- Enabled accurate forecasting by monitoring market trends and competitor strategies.
- Evaluated bids, making recommendations based on commercial, technical, supply and quality requirements.
- Prepared and raised purchase orders for new merchandise before stock-out.
- Built and managed supplier contact and maintained lasting relationships.
- Negotiated contracts and improved prices and terms with suppliers to make business savings.
- Selected best-fit material options for departmental needs and goals.
- Contacted suppliers to resolve price, quality and delivery issues.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
Area retail sales manager
Aero Club ( Woodland )
Ahmebadab, India
04.2009 - 05.2013
- Expanded market share by 65%, increasing sales to retailers and distributors.
- Generated company growth through market expansion and sales.
- Hired and trained dedicated and high-achieving sales teams.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Created and directed sales team training and development programmes.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Analysed sales to identify top-performing products.
- Collected customer and market feedback and reported information to company leadership.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Carried out sales visits to current and prospective customers.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Developed and customised sales pitches to target specific customer personas.
- Built lasting relationships with clients through customer service interactions.
- Achieved exceptional client satisfaction feedback and ratings.
- Set highest personal performance standards for self.
Education
Doctorate in Management Studies - Business Management
Kazian School of Management
Mumbai 06.2019 - 05.2021
Master of Business Administration - Retail Management
Venkateshwara Open University
Mumbai 06.2016 - 05.2018
Bachelor of Commerce - Account & Finance
Saurashtra University
Rajkot , Gujarat 06.2009 - 05.2012
Skills
- Commercial sales
- Pricing negotiation
- Advertising strategy
- Margin management
- Affiliate marketing
- Sales projection
- Business development
- Competitive and trend analysis
- Account management
- Relationship management
- Retail marketing
- Marketing campaign management
- Demand generation marketing
- Presentations and proposals
- Internet and e-mail marketing
- Brand-building strategies
- Partnership marketing
- Complex negotiations
- New account development
- Sales training
- Salesforce reporting
- Market and competitive analysis
- Sales goal attainment
- Inventory strategies
- Competitor monitoring
- MRP planning
- Risk mitigation strategies
- Cost breakdown methods
- Performance analysis
- Price negotiations
- Budget control systems
- Strategic sourcing
- Supplier development
- Supply chain management
- Market evaluation
- Team player
- Exemplary communication
- Staff development
- Recruitment
- Salary review
- Excel proficiency
- Benefits administration
- Resource allocation
- KPI management
- Strategic leadership
- Compliance management
- Logistical planning
- Merchandising and operational standards
- Talent management
- New Product Development (NPD)
- Training and development
- Facility management
- Contract management
- Physical resource management
- Complex resource management
- Supply negotiation
- Operational support
- Production reporting
- Strategic research
- Department management
- Financial risk analysis
Languages
English
Advanced
Hindi
Fluent
Gujarati
Native
Accomplishments
- Supervised team of 150 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Reduced inventory costs by 35% through implementation of multiple process improvements.
Timeline
Doctorate in Management Studies - Business Management
Kazian School of Management
06.2019 - 05.2021
Master of Business Administration - Retail Management
Venkateshwara Open University
06.2016 - 05.2018
Head of Sales & Buyer
New Bellbird Apparels
06.2013 - Current
Bachelor of Commerce - Account & Finance
Saurashtra University
06.2009 - 05.2012
Area retail sales manager
Aero Club ( Woodland )
04.2009 - 05.2013
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