MANOJ KUMAR P.K
Dubai
Summary
Dynamic professional with expertise in customer relationship management, stakeholder engagement, and credit principles. Skilled in decision-making, credit proposal writing, and delivering exceptional customer service under pressure. Adept at fostering teamwork, leveraging interpersonal and communication skills, and presenting effectively to diverse audiences. Committed to driving organisational success through resilience and a customer service-oriented approach.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work history
Senior Vice President, Public Sector Coverage, MENAT
HSBC Bank Middle East Limited
01.2019 - 07.2025
- Responsible for sustaining and developing the public sector portfolio in MENAT region
- Focal point for all Public Sector MENAT business working in conjunction with Product partners and respective country Relationship Bankers
- Negotiate commercial, legal and regulatory documents on large ticket syndicated deals for the regional sovereigns and sovereign wealth funds.
- Ensuring adherence to all legal, regulatory and sanctions compliance related guidelines applicable across the HSBC Group, whilst portfolio reviews result in satisfactory ratings and no material adverse observations
- Upheld cross-border relationships with group offices across the APAC, US and European regions.
Vice President, Govt. & Large Corporates, Sharjah & Northern Emirates-UAE
HSBC Bank Middle East Limited
10.2016 - 12.2018
- Managed strong working relationship with key personnel of the Governments, GREs, Large Corporates and sensitive clients.
- Maintained close coordination and harmonious relationships with the product partners and worked on multiple Syndicated/ Club deals with Leveraged & Acquisition Finance Team for Large Corporate and Government Related Entities in the MENAT Region.
- Preparation of detailed credit proposals, monitoring and management of risk on ongoing basis, and maintaining control over the portfolio to ensure approved terms and Bank policy are complied with at all times.
Senior Manager – Client Management, Team Leader – CMB Large Corporates & Public Sector
HSBC Bank Middle East Limited
01.2014 - 09.2016
- Managed a team of Credit Analysts / ARMs to ensure optimum service delivery and performance manage the resources.
- Responsible for reviewing the credit proposals of a wider portfolio of Large Corporate Relationship Managers.
- Managing and maintaining all aspects, including the inherent credit and operational risks, of a portfolio of Large Corporate relationships.
- Upheld close relationship with the finance team of the clients and worked closely with various product partners to analyse the credit risks of the proposals and submissions.
Manager – Corporate Banking, Relationship Manager- Large Corporates, UAE
HSBC Bank Middle East Limited
01.2011 - 01.2014
- Initiating new to HSBC relationships and developing existing and prospect customers
- Cross selling & cross border servicing based on a thorough understanding of customer’s business requirements and HSBC Group’s International capabilities.
- Ensure timely submission of credit reviews, after incorporating latest developments and analysis of financial and operating risks.
Asst. Relationship Manager- Mid Markets, Sharjah & Northern Emirates
HSBC Bank Middle East Limited
12.2005 - 12.2010
- Initiating new to HSBC relationships and developing existing and prospect customers
- Cross selling & cross border servicing based on a thorough understanding of customer’s business requirements and HSBC Group’s International capabilities.
- Ensure timely submission of credit reviews, after incorporating latest developments and analysis of financial and operating risks.
Executive– Team Leader, Account Services HUB
ABN Amro
Chennai
03.2003 - 12.2005
- Team Leader to the centralized unit where account service for Corporate Customers across the country is done under a single unit (HUB) with co-ordination to the branches across the country.
- Liaise with all branches of the Bank and authorizing the requests of the Customers including opening/closing & servicing their accounts.
- Preparing reports for Central Bank of India related to DICGC and assisting the remittance.
- Preparing Credit Facilities Offer / Renewal letters along with requisite security documents to be executed.
Officer – Client Services, Cash Flow Advisory Operations
ABN Amro
Mumbai
12.2001 - 02.2003
- Liaise with all branches of the Bank and authorizing the requests of the Customers including opening/closing & servicing their accounts.
- Preparing reports for Central Bank of India related to DICGC and assisting the remittance.
- Preparing Credit Facilities Offer / Renewal letters along with requisite security documents to be executed.
Area Marketing Officer
Micro Labs Ltd.
Bangalore
08.2000 - 10.2001
- Formulation and implementation of strategic sales and marketing plan
- Business forecasting and development.
Education
Masters - Business Administration
Bharathiyar University
Coimbatore, India 05.1998 - 04.2000
Bachelors - Commerce
Calicut University
Calicut, India 03.1995 - 03.1998
Skills
- Customer Relationship Management
- Stakeholder Engagement
- Decision-Making
- Credit Principles
- Credit Proposal Writing
- Resilience
- Ability to Work Under Pressure
- Customer Service Orientation
- Teamwork
- Interpersonal Skills
- Communication Skills
- Presentation Skills
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Intermediate
Affiliations
- General Reading, Cooking, Traveling
Trainings
- Associate Director Programme, (HSBC London)
- Moody’s Credit Risk Management – conducted by Moody’s UK.
- Advanced Credit Lending – flagship training course of HSBC for Senior Credit Managers
- Finance for International Trade – Advanced training on Trade Services
- Global Relationship Management (GRM) Programme, (HSBC London)
Timeline
Senior Vice President, Public Sector Coverage, MENAT
HSBC Bank Middle East Limited
01.2019 - 07.2025
Vice President, Govt. & Large Corporates, Sharjah & Northern Emirates-UAE
HSBC Bank Middle East Limited
10.2016 - 12.2018
Senior Manager – Client Management, Team Leader – CMB Large Corporates & Public Sector
HSBC Bank Middle East Limited
01.2014 - 09.2016
Manager – Corporate Banking, Relationship Manager- Large Corporates, UAE
HSBC Bank Middle East Limited
01.2011 - 01.2014
Asst. Relationship Manager- Mid Markets, Sharjah & Northern Emirates
HSBC Bank Middle East Limited
12.2005 - 12.2010
Executive– Team Leader, Account Services HUB
ABN Amro
03.2003 - 12.2005
Officer – Client Services, Cash Flow Advisory Operations
ABN Amro
12.2001 - 02.2003
Area Marketing Officer
Micro Labs Ltd.
08.2000 - 10.2001
Masters - Business Administration
Bharathiyar University
05.1998 - 04.2000
Bachelors - Commerce
Calicut University
03.1995 - 03.1998
Similar Profiles
IMALKA WIJESUNDERAIMALKA WIJESUNDERA
Senior Manager - Credit Services and Collateral Management at HSBC BANK MIDDLE EAST LIMITEDSenior Manager - Credit Services and Collateral Management at HSBC BANK MIDDLE EAST LIMITED
MINOO OUSMANDMINOO OUSMAND
Premier Direct Relationship Manager at HSBC Bank Middle East LimitedPremier Direct Relationship Manager at HSBC Bank Middle East Limited
Emma Al MerzahEmma Al Merzah
Head of Securities Services at HSBC Bank Middle East LimitedHead of Securities Services at HSBC Bank Middle East Limited
SADIQ ABBASSADIQ ABBAS
Banking Advisor at Fintrek Marketing Management LLCBanking Advisor at Fintrek Marketing Management LLC
NAVAS MOHAMEDNAVAS MOHAMED
Digital Marketing Manager & Team Lead at Invisor Management Training LLCDigital Marketing Manager & Team Lead at Invisor Management Training LLC