Syed Imran Ahmed
Bangalore
Summary
Export Manager with experience providing strategic input to world markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management and customs officials. Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Air Exports (Manager)
New Globe Logistic LLP
06.2010 - Current
- Maintained updated knowledge of industry trends and regulatory changes, ensuring continued compliance and operational efficiency.
- Oversaw accurate documentation preparation to ensure timely clearance of cargo at destination ports.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Provided expert guidance to staff on complex customs regulations, facilitating seamless export transactions.
- Enhanced customer satisfaction with timely delivery of shipments through diligent coordination and planning.
- Handled pricing and routing for over 50 international shipments every month.
- Ensured proper maintenance of airway bill records by implementing an organized filing system.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Collaborated with sales teams to develop comprehensive service offerings that met client needs and expectations.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
- Developed strong partnerships with carriers and agents, fostering a collaborative environment for smooth operations.
Air Freight Coordinator
Sindhu Cargo Services Pvt Ltd
01.2007 - 01.2010
- Collaborated with sales teams to accurately forecast shipment volumes, allowing for better resource allocation and planning.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Played a key role in maintaining the company''s reputation for timely deliveries and high-quality service by consistently meeting or exceeding customer expectations throughout the export process.
- Resolved shipment discrepancies promptly, minimizing delays and maintaining client satisfaction rates.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Identified issues, analyzed information and provided solutions to problems.
- Enhanced shipment efficiency by coordinating airfreight activities and managing shipping documentation.
- Streamlined cargo movement for faster delivery times by implementing effective communication between carriers, clients, and warehouse personnel.
- Reduced shipping costs for the company by negotiating competitive rates with airlines and freight forwarders.
Skills
- MS Office
- Conflict Resolution
- Supervision and leadership
- Team building
- Friendly, Positive Attitude
- Decision-Making
Professional Details
19 years (8 months), Air Exports & Documentation, Freight Forwarding, Customs clearance, Courier / Freight / Transportation, Courier/Freight Transportation, Export / Import / Airlines coordination / Customer Interactions, Pricing/Customer Care/Documentation/Shipment Management, Overseas Coordination, Air Exports (Manager)
Employment History
New Globe Logistic LLP., Capricorn Logistics, Sindhu Cargo Services Pvt Ltd
Father's Name
Syed Nayaz Ahmed
Roles And Responsibilities
- Action all inbound alerts and transmit the information to the relevant parties.
- Enter an accurate date for inbound/outbound shipments and/or flights where required is entered and maintained.
- Ensures date is sent to the correct sectors for all flights logged in the computer database for transmission to the destination.
- Respond to tracing requests from the network and interface with local country customer service on service problems and enquiries.
Personal Information
- Date of Birth: 04/18/82
- Gender: Male
- Nationality: Indian
Certification
B. Com (Diploma in Air Cargo) FIATA, & Dangerous Goods Regulations. (DGR)
Languages
English
Advanced (C1)
Urdu
Advanced (C1)
Hindi
Advanced (C1)
Tamil
Upper intermediate (B2)
Timeline
Air Exports (Manager)
New Globe Logistic LLP
06.2010 - Current
Air Freight Coordinator
Sindhu Cargo Services Pvt Ltd
01.2007 - 01.2010
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