Mansoor Elahi

• Reached out to potential customers via telephone, email and in-person inquiries.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Collected data and performed customer needs analysis.
• Worked with existing customers to increase purchases of products and services.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
• Consulted with product development teams to enhance products based on customer interest data.
• Created reports and presentations detailing business development activities.
• Generated new business with marketing initiatives and strategic plans.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.

• Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
• Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.
• Monitored computer virus reports to determine when to update virus protection systems.
• Reviewed violations of computer security procedures and developed mitigation plans.
• Collaborated with third-party payment card industry (PCI) compliance partners.
• Monitoring of Daily Backup in Night shift
• Cyberark Checklist Activity
• Check active Cyberark services
• Health check of Disk Space of all servers
• Chubbing of passwords
• Approving of request in Cyberark and also validating CRQ before granting access.
• Basic Cyberark troubleshooting activities based on user request
• Unable to access Cyberark Page
• Unable to connect to server
• Password expired
• CPM Activity
• Changing of passwords of handed over accounts to end users.
• Generating Cyberark Reports of Cyberark Activities
• Approving of Privileged Access Request.
• Approve, Rejection of Access Request of end users
• Validation of CRQ tickets against PAM Requests
• Daily Checklist
• Integration of Accounts
• Check Private ark Client Login
• Check Disk Space of Windows Server and PTA Server
• Check Cyberark Services
• Check PADR Backup
• Creation of Safe
• Password Handover Activities
• Password Change
• Basic Troubleshooting of issues on daily basis
• Approving CRQ Access Request of L1 for Cyberark Activities
• Troubleshooting issues users are facing
• Providing Reports to management
• CPM Change, Verify and Review of passwords
• Onboarding review of new assets
• Developed plans to safeguard computer files against modification, destruction or disclosure.
• Monitored use of data files and regulated access to protect secure information.
• Conducted security audits to identify vulnerabilities.
• Engineered, maintained and repaired security systems and programmable logic controls.
• Encrypted data and erected firewalls to protect confidential information.

• Provided safety reports and data analysis to building managers to inform security processes.
• Monitored computer virus reports to determine when to update virus protection systems.
• Engineered, maintained and repaired security systems and programmable logic controls.
• Completed vulnerability scans to identify at-risk systems and remediate issues.
• Monitoring of Daily Backup in Night shift
• Cyberark Checklist Activity
• Check active Cyberark services
• Health check of Disk Space of all servers
• Chubbing of passwords
• Approving of request in Cyberark and also validating CRQ before granting access.
• Basic Cyberark troubleshooting activities based on user request
  - Unable to access Cyberark Page
  - Unable to connect to server
  - Password expired
• CPM Activity
  - Changing of passwords of handed over accounts to end users.
• Generating Cyberark Reports of Cyberark Activities
• Approving of Privileged Access Request.
• Approve, Rejection of Access Request of end users
• Validation of CRQ tickets against PAM Requests
• Daily Checklist
• Integration of Accounts
• Check Private ark Client Login
• Check Disk Space of Windows Server and PTA Server
• Check Cyberark Services
• Check PADR Backup
• Creation of Safe
• Password Handover Activities
• Password Change
• Basic Troubleshooting of issues on daily basis
• Approving CRQ Access Request of L1 for Cyberark Activities
• Troubleshooting issues users are facing
• Providing Reports to management
• CPM Change, Verify and Review of passwords
• Onboarding review of new assets

• Integration, Deletion and modification of accounts
• Monitoring of Daily Backup in Night shift
• Cyberark Checklist Activity
- Check active Cyberark services
- Health check of Disk Space of all servers
• Chubbing of passwords
• Approving of request in Cyberark and also validating CRQ before granting access.
• Basic Cyberark troubleshooting activities based on user request
- Unable to access Cyberark Page
- Port issue
- Unable to connect to server
- WINSCP issue
- Password expired
• CPM Activity
• Changing of passwords of handed over accounts to end users.
• Monitoring of recording and taking strict actions
• Monitoring of PTA Alerts and taking strict actions
• Preparing PTA alert reports on monthly basis
• Generating Cyberark Reports of Cyberark Activities