MANSOOR KARUVALAPPIL
ABU DHABI,UAE
Summary
Organised computer network professional with strong record of successful network management. Applies in-depth understanding of network Ethernet and Wi-Fi to address business needs. Offers superior decision-making and prioritisation skills. Meticulous Network Engineer offers expertise in hardware and software troubleshooting. Reduces corporate vulnerabilities with stringent security and disaster recovery planning. Proactive problem-solver with excellent file management skills. Hardworking trained in computer networking, server and workstation maintenance. Diligent about monitoring performance and investigating problems to proactively manage network assets and support user needs. Communicates clearly with technical and non-technical personnel and maintains impeccable documentation. Confident individual with good knowledge of CCTV systems seeks Technician role. Skilled in fault-finding and remedial actions for reliable maintenance and repair operations. Self-motivated and proactive for productive independent working. Experienced Technician with excellent technical knowledge of CCTV, intercoms and networking systems. Meets response, repair and first-fix targets to maintain customer satisfaction. Organised with good prioritisation skills to achieve agreed timescales. Meticulous versed in monitoring, evaluating and maintaining computer systems and networks. Assists users with technical support, software and hardware installation and network access. Pragmatic problem-solver with excellent troubleshooting and resolution skills.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
IT Support Engineer
EURO ARAB TECHNOLOGY
ABU DHABI
07.2022 - Current
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Supported various operating systems and server technologies.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
CCTV Engineer
ADMCC
Abu Dhabi
Completed training and qualified for installation and maintenance of CCTV under Abu Dhabi Monitoring and control center (ADMCC)
System Administrator
Royal beach Resorts
Al Fujairah City, Fujairah
02.2020 - 03.2022
- Monitored all installed systems and infrastructure for optimised availability levels.
- Oversaw development and maintenance of organisation computer systems and intranet.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Implemented network security equipment, including firewalls, two-factor authentication and antivirus software.
CCTV Engineer
Fortune security systems
04.2018 - 11.2019
- Performed CCTV installations and maintenance, keeping up with high-volume targets.
- Provided high-quality CCTV evidence of crime and anti-social behaviour.
- Monitored and tested equipment performance regularly, implementing preventative maintenance for enhanced functionality.
- Improved effectiveness of CCTV equipment, determining placement to guarantee optimal coverage throughout building.
- Followed up on manufacturing and field reports to resolve outstanding problems.
CCTV Engineer
ZAM CCTV and Security System
Al Fujairah City, Fujairah
Completed Training and qualified for ZAM CCTV installation and maintenance under Fujairah Police GHQ
Computer Technician
Najmath Al khor computer
Khor'fakkan, Sharjah
02.2016 - 02.2017
- Managed security options and software in computers to maintain privacy and protection from attacks.
- Set up and installed new hardware and software systems to customer requirements.
- Maintained scanners, printers and other computer peripheral equipment.
- Set up and maintained backup system for file servers and in-office desktop computers.
Computer Technician
Gulf computer
Al Fujairah City
06.2010 - 03.2015
- Performed routine maintenance to prevent system outages and failures.
- Desktop assembling and Hardware installation as per customer requirement
- Operating system and software installation along with anti virus software
Education
Bachelor of Engineering - ELECTRONIC AND COMMUNICATION
VISWA BHARATIYA VIDYA PARISHAD
02.2006 - 06.2009
Skills
- Network installation
- Network administration
- Network security protocols
- Network configuration
- Network fault investigations
- Network diagnostics
- Access control conf:
- WAN networking
- LAN networking
- Optical cable Splicing
- Design front panel on rack side
- Wireless network set up
- PtP communication
- Firewalls and endpoint security
- Network support
- Authentication processes
- Line testing
- Interface configuration
- Network policy development
- VLAN and IP routing
- Synchronous Optical Networking (SONET)
- Virtual Local Area Network (VLAN)
- Firewall policy development
- Hardware installation
- Routing protocols
- Network repairs and maintenance
- IP address management
- Load balancing
- Microsoft Server Configuration
- Windows server installation in workgroup and domain
- Configuration of server with DNS/DHCP
- Microsoft Active Directory
- Domain Controller
- Group Policy
- Microsoft Azure
- Systems support
- Desktop hardware maintains
- Installation of OS for windows
server , MAC OSX and Linux - Driver configurations
- Printer setup
- Virus protection software
- IP PBX and Analog PABX
- IP phone config:
- FXO gateway config:
- CCTV integration procedures
- KVMS configuration
- CCTV monitoring
- CCTV maintenance
- DVR/NVR systems knowledge
- IP cameras
- Analogue surveillance systems
- Cabling and wiring
- AutoCAD drawing
- Schematic drawings understanding
- Technical documentation
Languages
English
Fluent
Arabic
Fluent
Hindi
Fluent
Malayalam
Native
Projects
Complete network structure including network rack arrangement and cable dressing with labelling for the company BILFINGER (TEBODIN)
Complete WIFI hotspot installation and configuration for RIXOS MARINA Abu Dhabi
Complete CCTV WIFI and Sound system installation for BRAND SOUQ (uniwell group)MUSSAFAH,BANIYAS AND ALAIN
Timeline
IT Support Engineer
EURO ARAB TECHNOLOGY
07.2022 - Current
System Administrator
Royal beach Resorts
02.2020 - 03.2022
CCTV Engineer
Fortune security systems
04.2018 - 11.2019
Computer Technician
Najmath Al khor computer
02.2016 - 02.2017
Computer Technician
Gulf computer
06.2010 - 03.2015
Bachelor of Engineering - ELECTRONIC AND COMMUNICATION
VISWA BHARATIYA VIDYA PARISHAD
02.2006 - 06.2009
CCTV Engineer
ADMCC
CCTV Engineer
ZAM CCTV and Security System
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